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- Tasks: Lead a luxury retail team, ensuring top-notch customer service and achieving sales targets.
- Company: Join a prestigious luxury fashion brand in the charming town of Shaftesbury.
- Benefits: Enjoy a dynamic work environment with opportunities for personal growth and development.
- Why this job: Be part of a high-end retail experience, shaping customer interactions and store success.
- Qualifications: Experience in luxury retail management and strong leadership skills are essential.
- Other info: Flexible working hours with a focus on team motivation and innovative sales strategies.
The predicted salary is between 36000 - 60000 £ per year.
Due to a recent acquisition, our client is delighted to be recruiting for a 1st class Luxury fashion store manager in the beautiful town of Shaftesbury. The Store Manager is a pivotal role within this high-end retail business unit directly assisting the Regional Stores Manager in the smooth administration of the Store and its overall commercial success. With this in mind, the Store Manager is required to embody the company’s values of being highly professional, efficient, well-informed and yet personable, with strong leadership skills.
Hours of work: Monday – Sunday, 37.5 hours per week. Additional hours outside these stated hours as required to meet the needs of the business.
Key Responsibilities / Accountabilities:
- Leading the team at a high standard, achieving company KPIs, whilst maintaining the highest level of Customer Service.
- Developing and coaching the Retail Store team, including motivation using both one-to-ones and team briefings.
- Prioritising personal and overall store objectives.
- Delivering proactive and innovative ways to maximise revenues and service standards.
- Organisation of periodic events / VIP days to promote the store.
- Work with the Marketing team to promote the store through a variety of channels.
- Creating weekly business reports at the request of the Regional Manager.
- Monitoring weekly stock levels.
- Handling customer queries.
- Responsible for cashing up, till reconciliation and banking on a daily basis.
- Providing bi-weekly financial reports upon the request of the Regional Manager.
Requirements:
Experience:
- Strong customer-facing experience.
- Sound experience of sales in luxury goods business.
- Strong retail management experience.
- Team management experience.
- Proven commercial success in a retail environment.
Skills:
- Strong leadership skills.
- Strong communication skills – interpersonal, written and presentation.
- Excellent product knowledge.
- Good commercial and numerical skills.
- IT skills – Microsoft Office, including reasonable Excel skills.
- Excellent accuracy and organisation skills.
- Initiative and strong follow through.
- Ability to deal with people from all backgrounds confidently and with respect.
- Ability to work well within a fast-moving environment.
Luxury Store Manager employer: BRELLIS RECRUITMENT LIMITED
Contact Detail:
BRELLIS RECRUITMENT LIMITED Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Luxury Store Manager
✨Tip Number 1
Familiarise yourself with the luxury fashion market and the specific brands that the store carries. This knowledge will not only help you in interviews but also demonstrate your genuine interest in the role and the company.
✨Tip Number 2
Network with professionals in the luxury retail sector. Attend industry events or connect with current employees on platforms like LinkedIn to gain insights about the company culture and expectations for the Store Manager role.
✨Tip Number 3
Prepare to discuss your leadership style and how you've successfully managed teams in the past. Be ready to share specific examples of how you've motivated staff and achieved sales targets in a luxury retail environment.
✨Tip Number 4
Showcase your customer service skills by preparing scenarios where you've handled difficult situations or exceeded customer expectations. This will highlight your ability to maintain high service standards, which is crucial for this role.
We think you need these skills to ace Luxury Store Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in luxury retail management and customer service. Use specific examples that demonstrate your leadership skills and commercial success in previous roles.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for luxury fashion and your understanding of the brand's values. Mention how your skills align with the responsibilities of the Store Manager role, particularly in team development and achieving KPIs.
Showcase Relevant Experience: In your application, emphasise your strong customer-facing experience and any achievements in sales within the luxury goods sector. Highlight your ability to motivate and lead a team effectively.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in a luxury retail environment.
How to prepare for a job interview at BRELLIS RECRUITMENT LIMITED
✨Showcase Your Leadership Skills
As a Luxury Store Manager, strong leadership is key. Be prepared to discuss your previous experiences in managing teams, how you motivate staff, and any specific examples of how you've led a team to achieve KPIs.
✨Demonstrate Your Customer Service Expertise
This role requires a high level of customer service. Share examples of how you've handled customer queries or complaints in the past, and highlight your approach to ensuring customer satisfaction.
✨Know Your Products Inside Out
Having excellent product knowledge is crucial in luxury retail. Research the brand and its products thoroughly before the interview, and be ready to discuss how you would convey this knowledge to your team and customers.
✨Prepare for Financial Discussions
Since the role involves creating business reports and handling financial tasks, brush up on your numerical skills. Be ready to discuss how you've managed budgets or improved sales figures in previous roles.
