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- Tasks: Support homeless clients with personalised assistance and tenancy maintenance.
- Company: Join Ackerman Pierce, a supportive agency dedicated to helping vulnerable individuals.
- Benefits: Enjoy weekly payments, a dedicated account manager, and a welcome pack.
- Why this job: Make a real difference in people's lives while developing your skills in a caring environment.
- Qualifications: Experience in casework with vulnerable people and knowledge of housing support services required.
- Other info: Management is committed to helping you excel in your role.
The predicted salary is between 30000 - 42000 £ per year.
Do you have experience working as a Housing Triage Officer? My client is looking for a Housing Triage Officer in London. As a part of the role, you will provide a flexible, person-centred approach towards homeless clients. You will need to have experience of casework with vulnerable people as well as working in partnerships with a variety of agencies.
Duties:
- Providing personalised support to allow the customers to maintain a tenancy and address any other needs identified.
- Using knowledge of the Council's housing and community care procedures along with knowledge of housing support services to provide advice, assistance and support to multiple complex needs customers accepted for a Housing First Service.
- Providing advice, support and access to relevant Housing Options, benefits, and other entitlements available to Housing First Customers.
- Ensuring the customer can maintain the tenancy provided by linking the customer into all available support.
- Liaising with private landlords to secure and maintain accommodation for the customer.
- To liaise with all statutory partners in health, housing, social care, police and support providers to ensure the customer can maintain the tenancy provided.
If you have previous experience in these areas and are keen to develop your knowledge further, this is a perfect team for you. Management is willing to help all case managers be the best they can possibly be along with a strong hourly rate.
Ackerman Pierce can guarantee a weekly payment service and a 1-2-1 account manager during your time with the agency, including an Ackerman Pierce welcome pack.
If you are interested in this position and do have the experience listed, I would be very interested in talking to you in further detail.
Contact Detail:
Ackerman Pierce Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Triage Officer
✨Tip Number 1
Familiarise yourself with the local housing policies and community care procedures in London. Understanding these regulations will not only help you in interviews but also demonstrate your commitment to the role and the community.
✨Tip Number 2
Network with professionals in the housing sector, especially those who work with vulnerable populations. Attend local events or join online forums to connect with others in the field, which could lead to valuable insights and potential referrals.
✨Tip Number 3
Prepare to discuss specific casework experiences where you've successfully supported vulnerable individuals. Highlighting your problem-solving skills and ability to work collaboratively with various agencies will set you apart from other candidates.
✨Tip Number 4
Research the organisation you're applying to and understand their approach to housing support services. Tailoring your conversation to align with their values and mission can make a strong impression during any discussions.
We think you need these skills to ace Housing Triage Officer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience as a Housing Triage Officer. Focus on relevant casework with vulnerable individuals and any partnerships you've built with agencies. Use specific examples to demonstrate your skills.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for helping homeless clients. Mention your understanding of housing support services and how you can contribute to the team. Personalise it to reflect the values of the organisation.
Highlight Relevant Experience: In your application, emphasise your experience in providing personalised support and liaising with various stakeholders. Discuss any successful outcomes you've achieved in maintaining tenancies or supporting complex needs customers.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which is crucial in this role.
How to prepare for a job interview at Ackerman Pierce Ltd
✨Showcase Your Experience
Be prepared to discuss your previous experience as a Housing Triage Officer or in similar roles. Highlight specific cases where you successfully supported vulnerable clients and how you navigated partnerships with various agencies.
✨Understand the Housing First Model
Familiarise yourself with the Housing First approach, as it is crucial for this role. Be ready to explain how you would apply this model to help clients maintain their tenancies and address their complex needs.
✨Demonstrate Your Knowledge of Local Services
Research the local housing and community care procedures, as well as available support services in London. Being able to discuss these during the interview will show your commitment and preparedness for the role.
✨Prepare Questions for the Interviewer
Think of insightful questions to ask the interviewer about the team dynamics, management support, and opportunities for professional development. This shows your interest in the position and helps you assess if it's the right fit for you.
