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For Companies At a Glance
- Tasks: Support IT systems, improve efficiency across teams, and resolve technical issues.
- Company: Join a leading FinTech company based in London, known for innovation and growth.
- Benefits: Enjoy competitive salary, potential for remote work, and great corporate perks.
- Why this job: Be part of a dynamic team that values collaboration and drives impactful solutions.
- Qualifications: Experience in IT support, DevOps, AWS Cloud, and strong Linux knowledge required.
- Other info: Opportunity to work with cutting-edge technology in a fast-paced environment.
The predicted salary is between 43200 - 84000 £ per year.
Oliver Bernard are currently working with a well-established FinTech, based in London, seeking an IT Systems Engineer to work across their IT Support, Operations and DevOps teams, and bridge the gap between the functions.
Looking for someone that can help improve efficiency across their DevOps, Support and Security teams. This opening is looking for someone well versed in several areas, including Support, Security, Networking, DevOps and Cloud, MDM, Scripting and more.
To be considered, you’ll need good commercial experience in a Support / Systems Engineering role and experience across the following:
- Experience in 1st, 2nd and 3rd Line Support capacities
- Resolving Jira tickets, providing MDM solutions, and supporting new users
- Previous experience supporting DevOps and AWS Cloud
- Prior Customer Service / Stakeholder Management experience
- Good Linux knowledge
- Prior scripting work with Bash and / or PowerShell
Contact Detail:
Oliver Bernard Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Systems Support - FinTech - £60K+
✨Tip Number 1
Familiarise yourself with the specific tools and technologies mentioned in the job description, such as Jira, AWS Cloud, and Linux. Having hands-on experience or even personal projects that showcase your skills in these areas can set you apart from other candidates.
✨Tip Number 2
Network with professionals in the FinTech industry, especially those working in IT Systems Support. Attend relevant meetups or webinars to connect with potential colleagues and learn more about the company culture and expectations.
✨Tip Number 3
Prepare for technical interviews by brushing up on your troubleshooting skills and understanding common issues faced in IT support roles. Be ready to discuss real-life scenarios where you've successfully resolved problems, particularly in a DevOps or cloud environment.
✨Tip Number 4
Showcase your customer service and stakeholder management experience during conversations. Highlight how you've effectively communicated with users and managed their expectations, as this is crucial in a support role.
We think you need these skills to ace IT Systems Support - FinTech - £60K+
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in IT support, DevOps, and cloud technologies. Emphasise your skills in resolving Jira tickets, MDM solutions, and any customer service roles you've held.
Craft a Compelling Cover Letter: In your cover letter, explain why you're passionate about the FinTech sector and how your background in systems engineering aligns with the company's goals. Mention specific examples of your work with Linux, scripting, and stakeholder management.
Showcase Relevant Skills: Clearly list your technical skills related to the job description, such as your experience with AWS Cloud, Bash, PowerShell, and any other relevant tools or technologies. This will help demonstrate your fit for the role.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in IT roles.
How to prepare for a job interview at Oliver Bernard
✨Showcase Your Technical Skills
Make sure to highlight your experience with 1st, 2nd, and 3rd Line Support during the interview. Be prepared to discuss specific examples of how you've resolved Jira tickets or provided MDM solutions, as this will demonstrate your hands-on expertise.
✨Demonstrate Your DevOps Knowledge
Since the role involves supporting DevOps and AWS Cloud, be ready to talk about your previous experiences in these areas. Discuss any projects where you improved efficiency or collaborated with different teams, as this will show your ability to bridge gaps between functions.
✨Emphasise Customer Service Skills
Prior customer service and stakeholder management experience is crucial for this role. Prepare to share examples of how you've effectively communicated with users and managed their expectations, as this will highlight your interpersonal skills.
✨Prepare for Technical Questions
Expect technical questions related to Linux, scripting with Bash or PowerShell, and networking. Brush up on these topics beforehand and be ready to solve problems on the spot, as this will showcase your problem-solving abilities and technical knowledge.
