Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage customer accounts from enquiry to order completion, ensuring excellent service.
- Company: Join a growing global manufacturer based in Redditch, committed to employee development.
- Benefits: Enjoy a competitive salary of £28,000-£30,000 and long-term investment in your career.
- Why this job: Be part of a dynamic team that values results-driven individuals and fosters strong relationships.
- Qualifications: Experience in account management or sales is preferred; strong MS Office skills are essential.
- Other info: Ideal for self-motivated individuals who thrive under pressure and meet KPIs.
The predicted salary is between 22400 - 25200 £ per year.
We are recruiting for a Customer Account Executive to join a busy and growing manufacturer based in Redditch. We are looking for a results-driven, self-motivated individual who can manage existing customer accounts right from their initial enquiry to processing orders and managing all supporting order documentation through to completion.
The Customer Account Executive's main duties will be:
- Dealing with initial customer enquiries regarding their orders including stock checking, delivery guidance, and offering alternative stocked options.
- Managing quotes for customer key accounts and responsible for orders through to completion.
- Managing supporting documentation including shipping documentation, schedules, etc.
- Processing customer orders and ensuring customers are kept up to date with the status at all times and developing the existing customer relationship.
- Maintaining databases with client data including pricing information and order details.
The successful Customer Account Executive will have the following skills and experience:
- Previous experience within Account Management, Supply Chain Management, Procurement, Customer Account Management, Internal Sales, or Sales Order Processing.
- Qualified to CIP's / IoSCM Level 3 or above would be a distinct advantage but not essential.
- Strong MS Office experience is essential and SAP would be advantageous as well.
- Strong problem-solving skills.
- Ability to work under pressure and meet KPI targets.
In return, you can expect to work for a global company that really values its employees and invests in them long term. The position is based in Redditch and the basic salary is between £28,000-£30,000 depending on your previous skills and experience.
If you think you have the skills and experience my client is looking for, then please email your CV to (url removed).
Contact Detail:
Pertemps Redditch Commercial Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Account Executive
✨Tip Number 1
Familiarise yourself with the company's products and services. Understanding what they offer will help you engage more effectively during interviews and demonstrate your genuine interest in the role.
✨Tip Number 2
Brush up on your customer service skills. Since the role involves managing customer accounts and inquiries, showcasing your ability to handle customer interactions smoothly can set you apart from other candidates.
✨Tip Number 3
Prepare examples of how you've successfully managed customer accounts or resolved issues in the past. Being able to share specific experiences will highlight your problem-solving skills and ability to work under pressure.
✨Tip Number 4
Network with current or former employees if possible. They can provide insights into the company culture and expectations, which can be invaluable when tailoring your approach for the interview.
We think you need these skills to ace Customer Account Executive
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in account management, supply chain management, or customer account management. Use specific examples that demonstrate your ability to manage customer relationships and process orders effectively.
Craft a Compelling Cover Letter: Write a cover letter that showcases your motivation for the role and how your skills align with the job description. Mention your problem-solving abilities and experience with MS Office and SAP, as these are essential for the position.
Highlight Key Skills: In your application, emphasise your strong communication skills, ability to work under pressure, and experience in maintaining databases. These are crucial for managing customer accounts and ensuring smooth order processing.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is important for the Customer Account Executive role.
How to prepare for a job interview at Pertemps Redditch Commercial
✨Know the Company
Before your interview, take some time to research the company. Understand their products, services, and values. This will help you tailor your answers and show that you're genuinely interested in the role.
✨Demonstrate Your Experience
Be prepared to discuss your previous experience in account management or customer service. Use specific examples to illustrate how you've successfully managed customer accounts and resolved issues in the past.
✨Showcase Your Problem-Solving Skills
Since the role requires strong problem-solving abilities, think of scenarios where you've had to overcome challenges. Be ready to explain your thought process and the steps you took to find a solution.
✨Ask Insightful Questions
Prepare a few questions to ask at the end of the interview. This could be about the team you'll be working with, the company's future plans, or how success is measured in the role. It shows your enthusiasm and helps you gauge if the company is the right fit for you.
