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- Tasks: Lead a dynamic team in a vibrant showroom, creating unforgettable customer experiences.
- Company: Join a global kitchen and interiors retailer with exciting expansion plans across the UK.
- Benefits: Enjoy a competitive salary, exceptional OTE, and opportunities for career growth.
- Why this job: Be part of a passionate team focused on delivering top-notch service and making a real impact.
- Qualifications: Experience in retail management, particularly in kitchens or interiors, is essential.
- Other info: This role could be your stepping stone to an Area Manager position!
The predicted salary is between 28000 - 42000 £ per year.
Our client is a global brand looking to expand its network of Stores across the UK. They are a market leading Kitchen & Interiors Retailer with a Mid to High end product. They are looking to recruit for a Showroom Manager based in NW London as they look to open new sites and secure new talent. This is a superb opportunity for a candidate with exposure to Kitchen Retail to join a business with real expansion plans. This role would be seen as a possible springboard into an Area role.
The Role:
- Day to day running of a small team in a Showroom environment.
- Taking customers on a journey; this is not about a sale, it's about an experience. The Showroom Manager will be heavily involved in overseeing every customer journey with their team of designers.
- Constant support and development of your team to ensure the highest levels of service and commerciality.
- Ensuring the showroom delivers exceptional standards at all times.
- You will need to be an intuitive and confident problem solver and ensure the best delivery of service on a complex and challenging sales journey.
- Managing the after sales service and liaising with 3rd party fitters to ensure brand expectations are being met. A constant review of external suppliers is essential.
- You will be heavily involved in the marketing and development of leads for the Showroom; you will have a budget and tools to achieve this.
The Person:
- The ideal candidate will have experience managing Retail teams in Kitchens or very similar environments such as interiors/bathrooms.
- You will be able to show experience of delivering a customer journey with high levels of customer interaction often not just on one visit.
- Passionate about driving business, converting leads and developing your showroom with local relationships, forums and industry groups.
- Engaging personality, highly positive and a superb problem solver.
The Package:
£35-40k Basic + Exceptional OTE £80k+
Contact Detail:
Gravity Recruit Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Showroom Manager
✨Tip Number 1
Familiarise yourself with the latest trends in kitchen design and interiors. Being knowledgeable about current styles and innovations will not only impress during interviews but also help you connect with potential customers and team members.
✨Tip Number 2
Network within the local community and industry groups. Attend events or forums related to kitchen retail and interiors to build relationships that could lead to referrals or insights about the role and company culture.
✨Tip Number 3
Prepare to discuss your experience in managing teams and delivering exceptional customer journeys. Think of specific examples where you've successfully led a team or resolved customer issues, as these will showcase your problem-solving skills.
✨Tip Number 4
Research the brand's values and mission. Understanding what the company stands for will allow you to align your answers with their expectations and demonstrate your enthusiasm for contributing to their growth.
We think you need these skills to ace Showroom Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in managing retail teams, particularly in kitchens or similar environments. Use specific examples that demonstrate your ability to deliver exceptional customer journeys and drive business growth.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the brand. Discuss your problem-solving skills and how you can contribute to the showroom's success. Mention any relevant achievements in previous roles that align with the responsibilities outlined in the job description.
Showcase Your Customer Experience Skills: In your application, emphasise your experience in creating memorable customer experiences. Provide examples of how you've engaged customers and built relationships that led to successful sales outcomes.
Highlight Team Development Experience: Discuss your approach to team management and development. Include examples of how you've supported and developed your team to ensure high levels of service and commerciality, as this is crucial for the Showroom Manager role.
How to prepare for a job interview at Gravity Recruit Limited
✨Show Your Passion for Customer Experience
Make sure to express your enthusiasm for creating exceptional customer journeys. Share examples from your past experiences where you went above and beyond to ensure customer satisfaction, as this role is all about providing an unforgettable experience.
✨Demonstrate Leadership Skills
As a Showroom Manager, you'll be leading a team. Be prepared to discuss your leadership style and how you've successfully managed teams in the past. Highlight any specific strategies you've used to motivate and develop your team members.
✨Prepare for Problem-Solving Scenarios
Expect questions that assess your problem-solving abilities. Think of complex situations you've faced in previous roles and how you resolved them. This will showcase your ability to handle challenges effectively in a showroom environment.
✨Know the Brand and Market Trends
Research the company and its products thoroughly. Familiarise yourself with current trends in kitchen and interiors retail. Being knowledgeable about the brand will demonstrate your genuine interest and help you stand out during the interview.
