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- Tasks: Lead a team to deliver top-notch housing repairs and enhance customer satisfaction.
- Company: Join Charnwood Borough Council, dedicated to providing quality housing services.
- Benefits: Enjoy a collaborative work environment with opportunities for innovation and growth.
- Why this job: Make a real impact in the community while developing your leadership skills.
- Qualifications: Dynamic leaders with a passion for service excellence are encouraged to apply.
- Other info: Pre-employment checks will be conducted; follow us on social media for updates.
The predicted salary is between 36000 - 60000 £ per year.
Are you a dynamic leader with a passion for delivering high-quality housing repairs services? Charnwood Borough Council is seeking a Principal Officer – Repairs to lead our responsive repairs team and ensure our residents receive an efficient, customer-focused service.
In this pivotal role, you’ll manage a team of Repairs Team Leaders, Operatives, and Business Support staff, driving performance and innovation across our responsive repairs and voids services. You’ll work collaboratively across departments, manage external contractors, and play a key role in improving service delivery and customer satisfaction.
If you are interested in the role please apply on our website with your CV, alternatively you can email your CV to Beth@essentialemploy.co.uk quoting the reference number.
Essential Employment is acting as an Employment Business in relation to this vacancy. Essential Employment is an Equal Opportunities Employer. All our roles may be subject to pre-employment checks including references so please be prepared.
Responsive repairs principle officer Ref OR 7218 employer: Essential Employment
Contact Detail:
Essential Employment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Responsive repairs principle officer Ref OR 7218
✨Tip Number 1
Familiarise yourself with the latest trends in responsive repairs and housing services. Understanding current challenges and innovations in the sector will help you demonstrate your knowledge during interviews.
✨Tip Number 2
Network with professionals in the housing repairs field. Attend industry events or join relevant online forums to connect with others who can provide insights or even referrals for the role.
✨Tip Number 3
Prepare specific examples of how you've successfully led teams or improved service delivery in previous roles. Being able to share these experiences will showcase your leadership skills effectively.
✨Tip Number 4
Research Charnwood Borough Council's values and recent initiatives. Tailoring your conversation to align with their goals will show your genuine interest in the organisation and its mission.
We think you need these skills to ace Responsive repairs principle officer Ref OR 7218
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the responsibilities and requirements of the Principal Officer – Repairs position. Highlight key skills such as leadership, customer service, and performance management in your application.
Tailor Your CV: Customise your CV to reflect your experience in managing teams and delivering high-quality housing repairs services. Use specific examples that demonstrate your ability to drive performance and innovation.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and your understanding of the importance of customer-focused service delivery. Mention how your previous experiences align with the goals of Charnwood Borough Council.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Essential Employment
✨Showcase Your Leadership Skills
As a Principal Officer, you'll be leading a team. Be prepared to discuss your leadership style and provide examples of how you've successfully managed teams in the past. Highlight any innovative approaches you've taken to improve service delivery.
✨Understand the Role's Requirements
Familiarise yourself with the specific responsibilities of the role, such as managing repairs and collaborating with external contractors. This will allow you to tailor your answers to demonstrate how your experience aligns with their needs.
✨Emphasise Customer Focus
Since the role is centred around delivering high-quality housing repairs services, be ready to discuss how you've prioritised customer satisfaction in previous roles. Share specific examples of how you've improved service for residents.
✨Prepare Questions for the Interviewers
Interviews are a two-way street. Prepare insightful questions about the team's current challenges or future projects. This shows your genuine interest in the role and helps you assess if the company is the right fit for you.
