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- Tasks: Support homeless families with housing management and provide essential advice.
- Company: Join a Local Authority dedicated to improving community welfare in the South West.
- Benefits: Enjoy a competitive hourly rate and hybrid working options for flexibility.
- Why this job: Make a real difference in people's lives while gaining valuable experience in housing support.
- Qualifications: Experience in housing management and knowledge of homelessness legislation is essential.
- Other info: This is a temporary role for 5 months, perfect for those seeking short-term opportunities.
Hourly rate: £20.78 via Umbrella
Location: South West (Hybrid)
Hours: 37
Duration: 5 months initially
Reference: J88720
Venn Group are currently working with a Local Authority in the South West, who are seeking a Temporary Accommodation Officer to provide housing management and housing related support to homeless households and families with dependent children.
Responsibilities include:
- Provide an efficient, responsive and sensitive housing management and housing related support service to resident households
- Responsible for holding a case load, delivering high quality and professional citizen centric services to customers
- Ensure that all cases are supported to move on from temporary accommodation in a sustainable way by providing comprehensive advice and support covering all housing options
- Undertake a case management role including rent recovery, debit control, arrears, signups, voids, repairs and accommodation management responsibilities
- Work effectively in co-operation with other teams and services
- Ensure positive and effective communication with both internal and external customers
- Delivery of the Housing Options service agenda and embedding the new ways of working, systems and prevention processes across the service
Essential Skills:
- Experience of voids, lettings, income management
- Knowledge of current homelessness legislation and awareness of the wide range of issues affecting homeless households
- Current Enhanced DBS
To apply for this role and for more information, please send your updated CV to Ashleigh Clarke at or call.
Venn Group is an equal opportunities employment business and employment agency and welcomes applications from all candidates.
Temporary Accommodation Officer employer: Venn Group
Contact Detail:
Venn Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Temporary Accommodation Officer
✨Tip Number 1
Familiarise yourself with current homelessness legislation and local housing policies. This knowledge will not only help you in interviews but also demonstrate your commitment to understanding the role.
✨Tip Number 2
Network with professionals in the housing sector, especially those who work with local authorities. Attend relevant events or join online forums to gain insights and potentially get referrals.
✨Tip Number 3
Prepare to discuss real-life scenarios where you've successfully managed cases or provided support. Use the STAR method (Situation, Task, Action, Result) to structure your responses effectively.
✨Tip Number 4
Research the specific Local Authority you’re applying to. Understanding their challenges and priorities can help you tailor your conversation during interviews and show that you're genuinely interested in the role.
We think you need these skills to ace Temporary Accommodation Officer
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Temporary Accommodation Officer position. Understand the responsibilities and essential skills required, such as knowledge of homelessness legislation and experience in housing management.
Tailor Your CV: Customise your CV to highlight relevant experience and skills that align with the job requirements. Emphasise your background in housing management, case management, and any experience with homeless households.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for helping homeless families and your understanding of the challenges they face. Mention specific examples from your past work that demonstrate your ability to provide effective support and communication.
Proofread Your Application: Before submitting your application, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Venn Group
✨Know Your Legislation
Familiarise yourself with current homelessness legislation and the issues affecting homeless households. This knowledge will demonstrate your expertise and commitment to the role.
✨Showcase Your Case Management Skills
Be prepared to discuss your experience with case management, including rent recovery and arrears. Highlight specific examples where you've successfully managed cases and supported clients in moving on from temporary accommodation.
✨Emphasise Communication Skills
Effective communication is key in this role. Prepare to share examples of how you've communicated with both internal teams and external customers to resolve issues and provide support.
✨Demonstrate Teamwork
This position requires collaboration with various teams. Be ready to discuss instances where you've worked effectively with others to achieve common goals, especially in housing management contexts.
