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- Tasks: Manage client relationships and oversee property portfolios in Edinburgh.
- Company: Join a well-established property company known for its forward-thinking approach.
- Benefits: Enjoy hybrid working, a competitive salary, and a comprehensive benefits package.
- Why this job: Perfect for those who love fast-paced environments and building strong client connections.
- Qualifications: Experience in service/client relationship roles is essential; great communication skills are a must.
- Other info: Full training provided; flexible hours with a supportive team culture.
The predicted salary is between 24000 - 42000 £ per year.
A fantastic career opportunity working in Property Management with a well-established property company in Edinburgh! If you enjoy a fast-paced role, have an interest in property/buildings and great people skills this is an excellent opening that’s open to candidates looking to career change!
Due to continued growth, this forward-thinking business is now recruiting for a Client Relationship Manager to act as the main point of contact for property owner clients, looking after your own portfolio of property developments across Edinburgh/East Scotland, building strong customer relationships.
Your key duties will include:
- Acting as the main point of contact for clients in relation to property repairs, building services, billing queries and ongoing property projects
- Proactively building strong client relationships and delivering great customer service
- Taking full ownership of all day-to-day issues within your portfolio - liaising with internal and external contacts and keeping clients fully updated
- Visiting property developments
- Leading and conducting meetings with groups of clients
- Complaints management and resolution
- Understanding technical aspects of property management and communicating these effectively to clients
- Being an active team player - working closely with colleagues to meet deadlines and deliver consistently high levels of service to clients
- All connected administration including financial/budget setting for property developments
We are open to candidates from various backgrounds, including those in other areas of property; however, it’s important you have proven experience in a service/client relationship-based role. You should be a great communicator who builds relationships easily, enjoys problem-solving and has the ability to organise and manage a busy workload. A confident level of Admin/IT skills is preferred, and a driving licence is essential.
Full training provided – working hours 9am-5pm Monday to Friday with hybrid working (3 days at home, 2 in office). Starting salary circa £30k with benefits package, and superb career prospects.
Apply online today with CV or call Douglas Robertson in confidence to discuss.
Client Relationship Manager (Property) employer: Scottish Property Jobs
Contact Detail:
Scottish Property Jobs Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Relationship Manager (Property)
✨Tip Number 1
Familiarise yourself with the property market in Edinburgh and East Scotland. Understanding local trends, property values, and common issues can help you engage more effectively with potential clients during interviews.
✨Tip Number 2
Brush up on your customer service skills. Since this role heavily relies on building strong client relationships, think of examples from your past experiences where you've successfully resolved client issues or improved customer satisfaction.
✨Tip Number 3
Prepare to discuss your organisational skills. As a Client Relationship Manager, you'll need to manage multiple properties and client needs simultaneously, so be ready to share how you prioritise tasks and stay organised under pressure.
✨Tip Number 4
Showcase your communication skills. This role requires clear and effective communication with clients and colleagues alike, so practice articulating your thoughts clearly and confidently, especially when discussing technical aspects of property management.
We think you need these skills to ace Client Relationship Manager (Property)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in client relationship management and property services. Use specific examples that demonstrate your ability to build strong relationships and manage a busy workload.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for property management and your people skills. Mention why you are interested in this role and how your background makes you a suitable candidate, especially if you're looking to change careers.
Highlight Relevant Skills: In your application, emphasise your communication skills, problem-solving abilities, and any technical knowledge related to property management. These are key attributes the company is looking for in a Client Relationship Manager.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which is crucial in client-facing roles.
How to prepare for a job interview at Scottish Property Jobs
✨Know Your Property Basics
Brush up on your knowledge of property management and the specific services offered by the company. Being able to discuss technical aspects confidently will show your interest and understanding of the role.
✨Demonstrate Your People Skills
Prepare examples of how you've built strong relationships in previous roles. Highlight your communication skills and ability to resolve conflicts, as these are crucial for a Client Relationship Manager.
✨Showcase Your Problem-Solving Abilities
Think of scenarios where you've successfully managed issues or complaints. Be ready to discuss your approach to problem-solving and how you keep clients informed throughout the process.
✨Familiarise Yourself with the Company Culture
Research the company's values and culture. Understanding their approach to client relationships and service delivery will help you align your answers with what they are looking for in a candidate.
