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- Tasks: Support partner relations and manage relationships with taxi and private hire companies.
- Company: Join Gett, a leading transport technology company revolutionising urban mobility.
- Benefits: Enjoy hybrid working, flexible hours, and full training in Salesforce.
- Why this job: Gain valuable experience in operations and develop skills for future career growth.
- Qualifications: No specific qualifications required; just bring your enthusiasm and willingness to learn.
- Other info: Opportunity to network and explore various roles within the company.
The predicted salary is between 28800 - 48000 £ per year.
Hybrid: 3 days a week in the office- Core hours 10-3 (Holborn) We have an exciting opportunity to join our partner management team here at Gett. You’ll be keeping our corporate customers moving by helping manage our relationships with our partner fleets, licensed taxi and private hire companies across England, Scotland and Northern Ireland. You’ll be developing the relationships, processes and data we need to provide the best possible service. What you will be doing: Support the partner relations manager in triaging and responding to operational enquiries and onboarding new fleets to our platform Use Salesforce to maintain and improve our database of active fleet partners (full training will be provided) Assist in the design, creation and introduction of processes to best manage our fleet partners Take responsibility for the monitoring of several key performance indicators, making recommendations to the team on which areas to prioritise Help ensure our partners get paid on time by finding efficient ways to match their invoices with our data Own the process for organising and supporting our clients with events and special requirements Manage the communications with several of our regional partners, sending out regular communications, updates and performance reports What you will learn: How to communicate effectively with B2B clients Develop skills in solving business problems collaboratively Time management, balancing multiple tasks and prioritising efficiently How to manage small projects and work in cross-functional teams Manipulation and interpretation of data in Google Sheets and Tableau How to use Salesforce as a tool to manage multiple customers This team will give you broad experience in operations at Gett. The successful candidate will be encouraged and supported in networking and identifying their own strengths and interests. Members of this team are typically operations generalists who have gone on to a wide variety of roles, including: project management, business development, partner management and product operations. Interview Process: Talent Screen – (15-20mins) Talent and People Partner Joe Phillips will be asking around your experience and motivations Video Interview- (1 hour video call) The team will be diving deeper into your experience, you will also have the chance to ask questions! On Site Interview – (1hr) Here you will meet Patrick- Senior Director UK Marketplace #J-18808-Ljbffr
Contact Detail:
Gett Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Partner Management Specialist
✨Tip Number 1
Familiarise yourself with Salesforce, as it's a key tool for this role. Even if you haven't used it before, understanding its basic functionalities can give you an edge during the interview.
✨Tip Number 2
Research Gett's partner management strategies and their approach to B2B relationships. Being able to discuss their methods and how you can contribute will show your genuine interest in the company.
✨Tip Number 3
Prepare examples of how you've successfully managed relationships or projects in the past. This will help you demonstrate your relevant experience and problem-solving skills during the interviews.
✨Tip Number 4
Practice your communication skills, especially in a B2B context. Being articulate and confident in your responses will be crucial when interacting with both the team and potential partners.
We think you need these skills to ace Partner Management Specialist
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and skills required for the Partner Management Specialist position. Tailor your application to highlight relevant experiences that align with these requirements.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience in partner management, operations, or customer relations. Use specific examples to demonstrate how you've successfully managed relationships or improved processes in past roles.
Showcase Your Skills: Mention your proficiency with tools like Salesforce, Google Sheets, and Tableau if applicable. If you have experience in data manipulation or project management, make sure to include that as well, as it aligns with the skills they are looking for.
Prepare for Interviews: Anticipate questions related to your experience and motivations during the interview process. Prepare thoughtful questions to ask the team about their operations and culture, showing your genuine interest in the role and the company.
How to prepare for a job interview at Gett
✨Research the Company and Role
Before your interview, take some time to understand Gett's mission, values, and the specifics of the Partner Management Specialist role. Familiarise yourself with their services and how they interact with partner fleets. This will help you tailor your answers and show genuine interest.
✨Prepare for Behavioural Questions
Expect questions that explore your past experiences, particularly in managing relationships and solving problems. Use the STAR method (Situation, Task, Action, Result) to structure your responses, highlighting relevant examples from your previous roles.
✨Showcase Your Data Skills
Since the role involves using Salesforce and data manipulation, be ready to discuss your experience with these tools. If you have worked with Google Sheets or Tableau, prepare to share specific examples of how you've used data to drive decisions or improve processes.
✨Ask Insightful Questions
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful queries about the team dynamics, key performance indicators, or the onboarding process for new fleets. This demonstrates your enthusiasm and helps you assess if the role is a good fit for you.
