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- Tasks: Lead a team to deliver luxury skincare experiences and achieve sales targets.
- Company: Join a neuroscience-based skincare brand in a prestigious London department store.
- Benefits: Enjoy a dynamic work environment with opportunities for personal growth and development.
- Why this job: Be a brand ambassador and make a real impact on clients' beauty journeys.
- Qualifications: Experience in high-end beauty management and a passion for exceptional customer service.
- Other info: Opportunity to network and build relationships with diverse clientele.
The predicted salary is between 36000 - 60000 £ per year.
We have an amazing opportunity for an experienced Skincare Counter Manager, you will be working in a luxury Department Store in the heart of London. After a decade's worth of research, this stunning brand is a neuroscience-based skincare brand that champions the powerful link between the skin and emotions.
As a Counter Manager, you are a brand ambassador. Through your engaging style, you will actively drive and increase your business, encouraging all Beauty Consultants to achieve their sales targets. By leading and coaching your team, you will ensure that all clients receive a personalised luxury service. You will develop and build your client base through recruiting new domestic and international clientele.
- Set goals, schedules and ensure high-quality service.
- Build relationships with store management.
- Manage budgets and orders, follow company policies.
- Develop clientele, plan events, network in the community.
- Lead team to achieve/exceed sales targets.
- Proactively manage beauty therapists’ performance.
- Be knowledgeable on all the brand’s products.
- Recruit new clients, build relationships and gain loyalty.
- Educate clients on products and brands.
- Achieve CRM and service targets.
Our ideal candidate has high-end Beauty Counter manager experience. To thrive in this role, you’ll be a sales-savvy manager experienced in the luxury beauty sector. You’ll have the tenacity to deliver exceptional customer service, the drive to constantly grow the business, and the confidence to engage customers and convert sales.
Counter Manager - Beauty employer: Artisan People Group
Contact Detail:
Artisan People Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Counter Manager - Beauty
✨Tip Number 1
Familiarise yourself with the neuroscience behind skincare and emotions. Understanding this unique aspect of the brand will not only help you connect with clients but also demonstrate your passion and knowledge during interviews.
✨Tip Number 2
Network within the luxury beauty sector. Attend industry events or engage with professionals on platforms like LinkedIn to build relationships that could lead to referrals or insider information about the role.
✨Tip Number 3
Prepare to showcase your leadership skills. Think of specific examples where you've successfully managed a team, driven sales, or improved customer service, as these will be crucial in demonstrating your fit for the Counter Manager position.
✨Tip Number 4
Research the luxury department store's clientele and tailor your approach accordingly. Understanding their preferences and shopping behaviours will help you articulate how you can enhance their experience and drive sales.
We think you need these skills to ace Counter Manager - Beauty
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in the luxury beauty sector, particularly any roles where you've managed a team or driven sales. Use specific examples to demonstrate your success in achieving sales targets and providing exceptional customer service.
Craft a Compelling Cover Letter: In your cover letter, express your passion for skincare and the emotional connection it creates. Mention your understanding of the neuroscience behind skincare and how you can leverage this knowledge to enhance customer experiences and drive sales.
Showcase Leadership Skills: Emphasise your leadership abilities in both your CV and cover letter. Provide examples of how you've successfully coached and motivated a team to achieve their goals, as well as how you've built relationships with clients and store management.
Highlight Client Development Experience: Discuss your strategies for developing a client base, including any successful events you've planned or community networking you've done. This will show your potential employer that you can effectively grow their brand's presence and clientele.
How to prepare for a job interview at Artisan People Group
✨Showcase Your Sales Savvy
Be prepared to discuss your previous sales achievements and how you've driven business growth in your past roles. Use specific examples to demonstrate your ability to meet and exceed sales targets.
✨Emphasise Customer Service Excellence
Highlight your experience in providing exceptional customer service. Share stories that illustrate how you've gone above and beyond to ensure client satisfaction, as this role requires a strong focus on personalised luxury service.
✨Demonstrate Leadership Skills
As a Counter Manager, you'll be leading a team. Be ready to talk about your leadership style and how you've successfully coached and motivated your team in the past to achieve their goals.
✨Know the Brand Inside Out
Research the neuroscience-based skincare brand thoroughly. Understand its products, values, and unique selling points so you can confidently discuss how you would represent the brand and educate clients effectively.
