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- Tasks: Assist customers, manage digital presence, and support marketing initiatives in a stylish fashion brand.
- Company: Join an ethical fashion brand known for elegance and diversity in a creative team environment.
- Benefits: Enjoy a competitive salary, bonuses, and the chance to work in a positive, close-knit team.
- Why this job: Perfect for fashion lovers wanting to make an impact while styling diverse clients and shaping marketing strategies.
- Qualifications: Organisational skills, social media savvy, and a passion for fashion are essential; experience with marketing tools is a plus.
- Other info: Based in Stroud, Gloucestershire, with occasional weekend work for shows.
The predicted salary is between 19800 - 33000 £ per year.
Extremely rare and diverse permanent opportunity to work with an elegant, ethical fashion brand in a creative, varied role, styling a diverse clientele within a positive, close-knit team environment. Plus, autonomy to shape marketing and sales strategies, engage in showroom and events and develop your skills across fashion, marketing, and customer service!
Our client’s office and showroom are based in Stroud, Gloucestershire and they require a brand-new person who has a great eye for colour and style and is inspired by styling and dressing people of all shapes and sizes in elegant timeless designs. This role is also perfect for someone who likes a varied role, is a highly efficient organised people’s person and loves styling, to help with marketing and promoting of beautiful outfits and wants to be part of a socially responsible fashion business.
Responsibilities:- Handling all customer enquiries via phone and email
- Assisting customers in the showroom and at shows - offering personal styling advice
- Taking and processing orders with care and attention
- Managing the brand’s digital presence - including email campaigns, website updates, and social media content
- Writing and editing marketing content with an eye for tone and accuracy
- Coordinating appointments, stock control, and order fulfilment
- Supporting the founder with administration, customer care, and creative initiatives
- Excellent organisational skills and attention to detail
- Confident with Apple Mac & Microsoft Office
- Experience with email marketing tools like Mailchimp
- Social Media experience
- Can do attitude and happy demeanour
- Passion for fashion, styling, and working with colour and fabrics
- Excellent telephone manner and showroom presentation
- Initiative and ability to work alone and part of a team
- Familiarity with Adobe Creative Suite (Photoshop, Illustrator, Lightroom)
- Knowledge of website CMS (Shopify) and basic SEO
- Understanding of Google Analytics and digital marketing performance
- Previous experience managing stock and CRM systems
- Confidence running stands or events at fashion shows
We are confident that this role will prove very popular therefore if you wish to apply, please do ASAP to ensure that you don’t miss out!
Hours: Monday – Friday - 9am – 5pm (occasional weekend working required for shows)
Salary: From £33k plus bonus (average at least £5k per annum)
Customer Relations & Marketing Assistant – Fashion Brand employer: Anderson Recruitment Ltd
Contact Detail:
Anderson Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Relations & Marketing Assistant – Fashion Brand
✨Tip Number 1
Familiarise yourself with the brand's aesthetic and values. Since this role is with an ethical fashion brand, understanding their commitment to sustainability and style will help you connect better during interviews and discussions.
✨Tip Number 2
Showcase your styling skills by preparing a mini portfolio of outfits you've styled or colour combinations you've created. This visual representation can impress the hiring team and demonstrate your eye for fashion.
✨Tip Number 3
Engage with the brand on social media. Comment on their posts, share your thoughts on their collections, and even create content that aligns with their style. This shows your genuine interest and can help you stand out.
✨Tip Number 4
Network within the fashion community in Stroud and beyond. Attend local events or fashion shows to meet people in the industry. Building connections can lead to valuable insights and recommendations for the role.
We think you need these skills to ace Customer Relations & Marketing Assistant – Fashion Brand
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer relations, marketing, and fashion. Emphasise any roles where you've styled clients or managed digital content, as these are key aspects of the job.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for fashion and styling. Mention specific examples of how you've engaged with customers and contributed to marketing efforts in previous roles.
Showcase Your Skills: In your application, clearly outline your organisational skills and attention to detail. If you have experience with tools like Mailchimp or Adobe Creative Suite, make sure to mention these as they are advantageous for the role.
Demonstrate Your Personality: Since the role requires a 'can do' attitude and a happy demeanour, let your personality shine through in your application. Use a friendly tone and express your enthusiasm for working in a close-knit team environment.
How to prepare for a job interview at Anderson Recruitment Ltd
✨Show Your Passion for Fashion
Make sure to express your enthusiasm for fashion and styling during the interview. Share examples of how you've styled outfits or engaged with customers in a fashion context, as this will demonstrate your genuine interest in the role.
✨Highlight Your Organisational Skills
Given the diverse responsibilities of the role, it's crucial to showcase your organisational abilities. Prepare specific examples of how you've managed multiple tasks efficiently in previous positions, especially in customer service or marketing.
✨Familiarise Yourself with Digital Tools
Since the role involves managing digital presence, brush up on your knowledge of email marketing tools like Mailchimp and social media platforms. Be ready to discuss any relevant experience you have with these tools and how you can leverage them for the brand.
✨Prepare for Customer Interaction Scenarios
Anticipate questions about handling customer enquiries and providing styling advice. Think of scenarios where you've successfully assisted customers and be prepared to share those experiences, highlighting your excellent telephone manner and showroom presentation.
