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- Tasks: Support contractors through the onboarding process and ensure all requirements are met.
- Company: Join Allegis Group, the largest privately-owned staffing company globally, known for excellence.
- Benefits: Enjoy opportunities for training, development, and a supportive work culture.
- Why this job: Be the key contact for contractors, making a real impact in their onboarding experience.
- Qualifications: Strong communication skills and attention to detail; previous office experience preferred.
- Other info: Work in a dynamic environment with opportunities for growth and collaboration.
The predicted salary is between 30000 - 42000 £ per year.
Allegis Group is a multi-branded specialist in providing tailored staffing solutions to market leading clients. As the largest privately-owned staffing company globally, we consistently outperform our competitors and continuously deliver on our promises.
Onboarding Associates provide the highest level of customer service to our contractors, Sales partners and internal teams. They are a contractor’s sole point of contact during the onboarding process and are responsible for ensuring both Allegis Group and Client onboarding requirements are fully completed for all candidates before starting their assignment. Onboarding Associates execute a range of background checks, liaising with third parties to ensure completion in a timely manner. They manage and resolve any discrepancies identified during the onboarding process. The Onboarding Associate reports directly to the Onboarding Manager.
Core Responsibilities- Completion of candidate background checks including but not limited to, referencing, criminal, education, employment and credit checks
- Adhere to Client and internal onboarding requirements
- Issue contracts to candidates in line with internal and client procedures
- Audit and administration of provided documents to ensure they meet internal policies
- Conduct checks on limited companies in preparation to issuing contracts
- Conduct peer to peer audits on compliance packs
- Attend periodical internal training sessions on compliance matters and legislation
- Management of onboarding cases through a workflow tool
- Delivers a high level of customer service to both internal and external customers
- Responsible for the updating of contractor onboarding status to Sales partners and online portal
- Responsible for data entry, validation of data and integrity for all information entered into key systems
- Develops strong relationships with peers in other departments and Sales partners to support the strategic aims of the business
- Advises consultants and contractors on policies, compliance, and any other information that affects the business and/or the individual
- Complete ad hoc projects and duties as requested by manager
- Natural team player
- Customer focused, helpful and willing to support at all times
- Acts with self-confidence, decisiveness and integrity at all times
- Resilient and composed
- Leads self and others, able to inspire
- Builds a network of professional partnerships by seeking out and strengthening relationships both internally and externally
- Ability to work under pressure, manage high workloads whilst maintaining ability to organise and prioritise
- Excellent attention to detail and accuracy skills
- Knowledge of onboarding and screening processes, visa requirements and recruitment laws, preferred but not essential
- Previous working knowledge of Microsoft and Oracle packages
- Previous experience of working within an office or administration
- Good communication skills – must be able to build both local and remote working relationships
Contact Detail:
Allegis Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Onboarding Associate
✨Tip Number 1
Familiarise yourself with the onboarding process and the specific requirements for background checks. Understanding the nuances of referencing, criminal checks, and compliance will give you an edge in discussions during interviews.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've successfully managed client relationships or resolved issues in previous roles. This will demonstrate your ability to provide high-level support as an Onboarding Associate.
✨Tip Number 3
Network with current or former employees of Allegis Group on platforms like LinkedIn. Engaging with them can provide insights into the company culture and expectations, which can be invaluable during your interview.
✨Tip Number 4
Prepare to discuss your organisational skills and how you manage high workloads. The role requires excellent attention to detail, so be ready to share strategies you use to stay organised and ensure accuracy in your work.
We think you need these skills to ace Onboarding Associate
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Onboarding Associate role. Focus on customer service, attention to detail, and any previous administrative roles you've held.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the position and the company. Mention specific aspects of Allegis Group that resonate with you and explain how your background makes you a great fit for the role.
Highlight Relevant Skills: In your application, emphasise skills such as communication, organisation, and the ability to work under pressure. Provide examples from past experiences where you demonstrated these abilities.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for the Onboarding Associate role.
How to prepare for a job interview at Allegis Group
✨Showcase Your Customer Service Skills
As an Onboarding Associate, you'll be the first point of contact for contractors. Highlight your previous customer service experiences and how you handled challenging situations. Be ready to share specific examples that demonstrate your ability to provide excellent support.
✨Understand the Onboarding Process
Familiarise yourself with the typical onboarding processes and background checks involved in staffing. Research Allegis Group's approach to onboarding and be prepared to discuss how you can contribute to improving these processes.
✨Demonstrate Attention to Detail
This role requires a keen eye for detail, especially when auditing documents and managing data. During the interview, mention any experiences where your attention to detail made a significant impact, and be prepared to discuss how you ensure accuracy in your work.
✨Build Rapport with Interviewers
Since building relationships is key in this role, make an effort to connect with your interviewers. Use their names, maintain eye contact, and engage in active listening. This will not only show your interpersonal skills but also your enthusiasm for the position.
