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- Tasks: Implement CE solutions for sales, marketing, and customer service while collaborating with clients.
- Company: Itineris empowers energy and water utilities with innovative software solutions.
- Benefits: Enjoy flexible hybrid working, competitive perks, and a supportive environment for personal growth.
- Why this job: Join a fast-growing team that values collaboration, learning, and celebrating achievements.
- Qualifications: 2+ years of experience with Microsoft Dynamics 365 and a passion for customer-oriented solutions.
- Other info: Work in vibrant locations like Ghent, Atlanta, and London while developing your career.
The predicted salary is between 28800 - 43200 £ per year.
There’s a saying at Itineris: Together goes a long way. And we live by that. Whether your job is translating our customers’ needs into the best software, selling, coding, or keeping our business running smoothly, we’re united by the same mission: growing our company and delivering innovative software that empowers energy and water utilities to engage better with their customers.
As our Functional Consultant CE, you are responsible for implementing CE solutions that support a life cycle within domains such as sales, marketing, customer service, and field service so that it can run efficiently and effectively. Your responsibilities include:
- Facilitating requirements gathering workshops and working shoulder-to-shoulder with the project team and customer
- Translating business functional and non-functional requirements into a solution
- Configuring and expanding the core functionality using Power Platform components
- Verifying the solution to guarantee quality
- Documenting the solution
- Contributing to key user training
- Extending your knowledge of the Utility market and transferring knowledge to other colleagues
- Contributing to growing our CE capabilities and UMAX product offering
Our ideal candidate is customer-oriented, eager to learn Utilities sector specific business processes, has at least 2 years of proven knowledge and experience in Microsoft Dynamics 365 projects, and is fluent in English (oral and written).
We offer a fast-growing and international environment with offices in beautiful Ghent (Belgium), bustling Atlanta (USA), and lively London (UK). You will work with future-ready water and energy companies and build valuable utility expertise. We provide internal mobility, developing your career through various educational programs and growth paths, and an entrepreneurial mindset where you have a direct impact on our growth journey.
We maintain an open environment where we understand the importance of taking a break to recharge and achieve the best results. We make it a priority to celebrate milestones, both big and small. Our onboarding, learning, and buddy programs ensure a smooth start in your new job.
We also offer a flexible and inclusive working environment – where people can just be who they are, and where we provide flexible options for hybrid working to suit you best. Competitive perks & benefits are available because we want to help you reach your full potential, both at work and in your personal life. Enjoy a lot of fun moments with an eye for sports, celebration, and wellbeing, which are important for maintaining a healthy work-life balance.
Functional Consultant - Microsoft D365 employer: Itineris
Contact Detail:
Itineris Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Functional Consultant - Microsoft D365
✨Tip Number 1
Familiarise yourself with Microsoft Dynamics 365 and the Power Platform. Understanding these tools will not only help you in interviews but also demonstrate your commitment to the role and your ability to hit the ground running.
✨Tip Number 2
Network with professionals in the utilities sector. Engaging with others who work in this field can provide valuable insights into industry-specific challenges and trends, which you can discuss during your interactions with us.
✨Tip Number 3
Prepare to showcase your problem-solving skills. As a Functional Consultant, you'll need to translate customer needs into effective solutions, so think of examples from your past experience where you've successfully tackled similar challenges.
✨Tip Number 4
Demonstrate your customer-oriented mindset. Be ready to share how you've prioritised customer satisfaction in previous roles, as this aligns closely with our mission at Itineris and will resonate well with our team.
We think you need these skills to ace Functional Consultant - Microsoft D365
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Functional Consultant position. Tailor your application to highlight relevant experience in Microsoft Dynamics 365 projects and customer-oriented work.
Highlight Relevant Experience: In your CV and cover letter, emphasise your experience with implementing CE solutions, conducting requirements gathering workshops, and using Power Platform components. Provide specific examples that demonstrate your skills and achievements in these areas.
Showcase Your Learning Mindset: Mention your eagerness to learn about the Utilities sector and how you plan to contribute to the company's growth. This aligns with Itineris' values and shows that you are a good fit for their team-oriented culture.
Proofread Your Application: Before submitting, make sure to proofread your application for any spelling or grammatical errors. A well-written application reflects your attention to detail and professionalism, which is crucial for a consulting role.
How to prepare for a job interview at Itineris
✨Understand Microsoft D365 Inside Out
Make sure you have a solid grasp of Microsoft Dynamics 365, especially its functionalities related to sales, marketing, customer service, and field service. Be prepared to discuss how you've used these features in past projects and how they can benefit the company.
✨Showcase Your Customer Orientation
Since the role is customer-oriented, be ready to share examples of how you've successfully engaged with clients in previous roles. Highlight your ability to translate their needs into effective solutions, demonstrating your commitment to customer satisfaction.
✨Prepare for Requirements Gathering
Familiarise yourself with the process of conducting requirements gathering workshops. Be prepared to discuss how you would facilitate these sessions and ensure that all stakeholders' needs are captured accurately.
✨Demonstrate Your Learning Mindset
Express your eagerness to learn about the utilities sector and how it impacts business processes. Share any relevant experiences or training you've undertaken to show that you're proactive about expanding your knowledge.
