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- Tasks: Implement CE solutions for sales, marketing, and customer service while collaborating with clients.
- Company: Itineris empowers energy and water utilities with innovative software solutions.
- Benefits: Enjoy flexible hybrid working, competitive perks, and a supportive, fun work environment.
- Why this job: Join a fast-growing company where your impact matters and celebrate milestones together.
- Qualifications: 2+ years of experience in Microsoft Dynamics 365 and fluent in English.
- Other info: Opportunities for internal mobility and career development in an international setting.
The predicted salary is between 30000 - 50000 £ per year.
There’s a saying at Itineris: Together goes a long way. And we live by that. Whether your job is translating our customers’ needs into the best software, selling, coding, or keeping our business running smoothly, we’re united by the same mission: growing our company and delivering innovative software that empowers energy and water utilities to engage better with their customers.
As our Functional Consultant CE, you are responsible for implementing CE solutions that support a life cycle within domains such as sales, marketing, customer service, and field service so that it can run efficiently and effectively. Your responsibilities include:
- Facilitating requirements gathering workshops and working shoulder-to-shoulder with the project team and customer
- Translating business functional and non-functional requirements into a solution
- Configuring and expanding the core functionality using Power Platform components
- Verifying the solution to guarantee quality
- Documenting the solution
- Contributing to key user training
- Extending your knowledge of the Utility market and transferring knowledge to other colleagues
- Contributing to growing our CE capabilities and UMAX product offering
Our ideal candidate is customer-oriented, eager to learn Utilities sector specific business processes, has at least 2 years of proven knowledge and experience in Microsoft Dynamics 365 projects, and is fluent in English (oral and written).
We offer a fast-growing and international environment with offices in beautiful Ghent (Belgium), bustling Atlanta (USA), and lively London (UK). You will work with future-ready water and energy companies and build valuable utility expertise. We provide:
- Internal mobility and career development through various educational programs and growth paths
- An entrepreneurial mindset where you have a direct impact on our growth journey
- An open environment that prioritises taking breaks to recharge and achieve the best results
- Onboarding, learning, and buddy programs for a smooth start
- A flexible and inclusive working environment with options for hybrid working
- Competitive perks & benefits to help you reach your full potential
- Fun moments with an emphasis on sports, celebration, and wellbeing for a healthy work-life balance
Functional Consultant - Microsoft D365 employer: Itineris
Contact Detail:
Itineris Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Functional Consultant - Microsoft D365
✨Tip Number 1
Familiarise yourself with Microsoft Dynamics 365 and the Power Platform. Understanding these tools will not only help you during interviews but also demonstrate your commitment to the role and your ability to hit the ground running.
✨Tip Number 2
Network with professionals in the utilities sector. Attend industry events or join online forums to connect with others who work in this field. This can provide valuable insights and potentially lead to referrals.
✨Tip Number 3
Prepare to discuss specific projects where you've implemented solutions using Microsoft D365. Be ready to share your experiences in gathering requirements and working collaboratively with clients, as this is crucial for the Functional Consultant role.
✨Tip Number 4
Showcase your customer-oriented mindset during interviews. Think of examples where you've gone above and beyond to meet client needs, as this aligns perfectly with Itineris' mission and values.
We think you need these skills to ace Functional Consultant - Microsoft D365
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Functional Consultant for Microsoft D365. Familiarise yourself with the key tasks mentioned in the job description, such as implementing CE solutions and gathering requirements.
Tailor Your CV: Customise your CV to highlight relevant experience, especially your knowledge and experience with Microsoft Dynamics 365 projects. Emphasise any customer-oriented roles you've held and your ability to work collaboratively.
Craft a Compelling Cover Letter: Write a cover letter that reflects your enthusiasm for the role and the company. Mention specific aspects of Itineris that resonate with you, such as their commitment to innovation and teamwork, and how your skills align with their needs.
Showcase Your Learning Mindset: In your application, express your eagerness to learn about the Utilities sector and how you plan to contribute to the company's growth. Highlight any relevant training or certifications you have completed or are pursuing.
How to prepare for a job interview at Itineris
✨Understand Microsoft D365 Inside Out
Make sure you have a solid grasp of Microsoft Dynamics 365, especially its functionalities related to sales, marketing, customer service, and field service. Be prepared to discuss how you've used these features in past projects and how they can benefit the company.
✨Showcase Your Customer Orientation
Since the role is customer-oriented, be ready to share examples of how you've successfully engaged with clients in previous roles. Highlight your ability to translate their needs into effective solutions, demonstrating your commitment to customer satisfaction.
✨Prepare for Requirements Gathering
Familiarise yourself with the process of facilitating requirements gathering workshops. Be prepared to discuss how you would approach this task, including techniques you might use to ensure all stakeholder needs are captured effectively.
✨Demonstrate Your Learning Mindset
The ideal candidate is eager to learn about the Utilities sector. Show your enthusiasm for continuous learning by discussing any relevant courses, certifications, or self-study you've undertaken, particularly in relation to industry-specific processes.
