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- Tasks: Manage and optimise outbound dialling systems for a busy contact centre.
- Company: Join a leading company in the industry with a strong reputation.
- Benefits: Enjoy a competitive salary, hybrid work options, and excellent perks.
- Why this job: Be part of a dynamic team focused on efficiency and innovation.
- Qualifications: Experience in dialler management is essential; strong analytical skills preferred.
- Other info: This role offers a chance to make a real impact in a thriving environment.
The predicted salary is between 33000 - 77000 £ per year.
LOCATION: MILTON KEYNES / HYBRID ROLE
SALARY: UP TO £55,000 PLUS EXCELLENT BENEFITS PACKAGE
My client, a leader in their field, is seeking an experienced Dialler Manager/Specialist. The role can be offered on a Hybrid basis.
The Dialler Manager is responsible for overseeing and optimising outbound dialling systems to ensure maximum efficiency for a large contact centre.
Dialler Manager employer: CCR RECRUITMENT SERVICES LTD
Contact Detail:
CCR RECRUITMENT SERVICES LTD Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Dialler Manager
✨Tip Number 1
Familiarise yourself with the latest dialling technologies and software used in contact centres. Being knowledgeable about tools like predictive diallers and their functionalities can set you apart during discussions.
✨Tip Number 2
Network with professionals in the industry, especially those who have experience as Dialler Managers. Engaging in conversations on platforms like LinkedIn can provide insights and potentially lead to referrals.
✨Tip Number 3
Prepare to discuss your previous experiences with dialler systems in detail. Be ready to share specific examples of how you've optimised processes or improved efficiency in past roles.
✨Tip Number 4
Research the company thoroughly before your interview. Understanding their values, culture, and the specific challenges they face in dialling can help you tailor your responses and demonstrate your genuine interest.
We think you need these skills to ace Dialler Manager
Some tips for your application 🫡
Understand the Role: Familiarise yourself with the responsibilities of a Dialler Manager. Highlight your experience in optimising outbound dialling systems and managing contact centre operations in your application.
Tailor Your CV: Make sure your CV reflects relevant experience and skills related to dialler management. Use specific examples of how you've improved efficiency in previous roles to stand out.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention why you're interested in this position and how your background makes you a perfect fit.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for any spelling or grammatical errors, as these can create a negative impression.
How to prepare for a job interview at CCR RECRUITMENT SERVICES LTD
✨Know Your Dialler Systems
Make sure you have a solid understanding of the dialler systems used in contact centres. Be prepared to discuss your experience with specific technologies and how you've optimised them in previous roles.
✨Demonstrate Analytical Skills
As a Dialler Manager, you'll need to analyse data to improve efficiency. Be ready to share examples of how you've used data analysis to make informed decisions and enhance performance in past positions.
✨Showcase Leadership Experience
This role involves overseeing teams, so highlight your leadership skills. Discuss your experience in managing teams, resolving conflicts, and motivating staff to achieve targets.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities. Think about challenges you've faced in previous roles and how you overcame them, particularly in relation to dialler management.
