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For Companies At a Glance
- Tasks: Coordinate engineers, manage schedules, and liaise with clients and subcontractors daily.
- Company: Join a respected, family-run business known for its collaborative culture.
- Benefits: Enjoy 21 days holiday, extra leave for Christmas, and a supportive office environment.
- Why this job: Make a direct impact in a role that values your organisational skills and attention to detail.
- Qualifications: Experience in coordination or scheduling, strong communication, and multitasking abilities required.
- Other info: Full-time, permanent position based in Reading with potential salary flexibility.
The predicted salary is between 24000 - 36000 £ per year.
Reading (office-based) £30,000 per annum, possible 10% flex for right candidate
What You'll Do:
- Scheduling engineers for client callouts and service visits
- Managing job entries and updates via Big Change software
- Coordinating with Project Managers, Operations Directors, and the Stock Manager
- Processing completed jobs and arranging follow-up visits
- Liaising with sub-contractors to ensure SLA compliance
- Handling permits, plant/equipment orders, and client communications
What You'll Bring:
- Proven experience in a coordination, scheduling, or service desk role
- Exceptional organisational skills and meticulous attention to detail
- Ability to juggle multiple tasks and stakeholders effectively
- Strong communication skills and a proactive mindset
- Confidence working in an office-based environment using scheduling systems
What We Offer:
- A permanent, full-time position based at our office in Reading
- 21 days holiday plus additional leave for full Christmas shutdown
- A valued, collaborative office culture with room to grow
- Direct impact and visibility in a well-respected, family-run business
Service Coordinator employer: ZITKO Ltd
Contact Detail:
ZITKO Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Coordinator
✨Tip Number 1
Familiarise yourself with scheduling software like Big Change, as this is a key part of the role. If you can demonstrate your ability to use similar tools or even take a quick online course, it will show us that you're proactive and ready to hit the ground running.
✨Tip Number 2
Highlight your organisational skills in any conversations or interviews. We value candidates who can manage multiple tasks effectively, so think of examples from your past experiences where you've successfully juggled various responsibilities.
✨Tip Number 3
Prepare to discuss how you handle communication with different stakeholders. Since the role involves liaising with engineers, project managers, and clients, showcasing your strong communication skills will be crucial in making a good impression.
✨Tip Number 4
Research our company culture and values before your interview. Understanding what makes us tick will help you align your answers with what we’re looking for, and it shows genuine interest in being part of our team.
We think you need these skills to ace Service Coordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in coordination, scheduling, or service desk roles. Use specific examples that demonstrate your organisational skills and attention to detail.
Craft a Compelling Cover Letter: Write a cover letter that showcases your proactive mindset and strong communication skills. Mention how your previous experiences align with the responsibilities of the Service Coordinator role.
Highlight Software Proficiency: If you have experience with scheduling systems or software like Big Change, be sure to mention this in your application. This will show that you are prepared for the technical aspects of the job.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any errors. A polished application reflects your attention to detail, which is crucial for the Service Coordinator position.
How to prepare for a job interview at ZITKO Ltd
✨Showcase Your Organisational Skills
As a Service Coordinator, you'll need to demonstrate exceptional organisational skills. Prepare examples from your past experiences where you successfully managed multiple tasks or coordinated schedules effectively.
✨Familiarise Yourself with Big Change Software
Since the role involves managing job entries via Big Change software, it’s beneficial to familiarise yourself with this tool beforehand. If possible, try to find tutorials or resources online to understand its functionalities.
✨Prepare for Scenario-Based Questions
Expect questions that assess how you would handle specific situations, such as scheduling conflicts or communication issues with subcontractors. Think through potential scenarios and how you would resolve them.
✨Emphasise Your Communication Skills
Strong communication is key in this role. Be ready to discuss how you've effectively liaised with different stakeholders in previous positions, and provide examples of how you ensured clarity and compliance in communications.
