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- Tasks: Support officers with admin tasks, manage schedules, and interact with visitors.
- Company: Certain Advantage partners with a Children Trust to create impactful job opportunities.
- Benefits: Flexible hours, competitive pay, and a supportive work environment.
- Why this job: Join a team that values your input and helps you grow professionally.
- Qualifications: Experience in an office, good with numbers, and proficient in Microsoft Office.
- Other info: Opportunity for career advancement and valuable experience in a meaningful sector.
Oldbury Circa £15 per hour Initially 6 months Full-time / Part-time
Certain Advantage is partnering with a Children Trust to recruit Service Support Officers in the Oldbury area. You will be supporting Officers by inputting and maintaining order trackers, taking minutes, and interacting with visitors.
Key Responsibilities:- Collaborate within a team to deliver comprehensive administrative assistance across all departments of the organisation.
- Leverage digital tools and internal systems to enhance administrative efficiency, maintaining fluency in all utilised software platforms.
- Accurately document proceedings during meetings, events, and conferences, ensuring detailed and precise record-keeping.
- Manage scheduling and calendar coordination for team members, organising appointments, reserving meeting spaces, and communicating logistical details to all relevant parties.
- Serve as the initial point of contact for guests and handle inquiries via phone and email with professionalism and efficiency.
- Oversee the procurement and replenishment of office supplies, handle returns when necessary, and liaise with vendors to maintain budgetary and inventory control.
- Execute financial operations including processing payments, maintaining accurate transaction logs, and managing areas such as petty cash, inventory tracking, purchase orders, and allowances for carers and independent living programs.
- Proven experience in an office environment.
- You have good financial acumen / are good with numbers.
- Planning and organising events and diaries.
- Knowledge and ability to utilise Microsoft Office-based packages (e.g. PowerPoint, Excel, Word).
- You have good attention to detail.
- Your experience with Excel and PowerPoint.
- What office software have you used?
Are you intrigued? Apply now!
Service Support Officer employer: Certain Advantage
Contact Detail:
Certain Advantage Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Support Officer
✨Tip Number 1
Familiarise yourself with the specific software mentioned in the job description, especially Microsoft Excel and PowerPoint. Practising your skills in these applications can give you a significant edge during the interview.
✨Tip Number 2
Prepare examples from your past experiences that demonstrate your organisational skills and attention to detail. Being able to discuss how you've successfully managed schedules or taken minutes in previous roles will show your suitability for the position.
✨Tip Number 3
Research the Children Trust and understand their mission and values. This knowledge will help you align your answers during the interview and show that you're genuinely interested in contributing to their goals.
✨Tip Number 4
Practice your communication skills, as you'll be the first point of contact for visitors. Role-playing common scenarios can help you feel more confident in handling inquiries professionally and efficiently.
We think you need these skills to ace Service Support Officer
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the key responsibilities and required skills for the Service Support Officer position. Tailor your application to highlight how your experience aligns with these requirements.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous office experience, particularly in administrative roles. Mention specific tasks you've handled that relate to the responsibilities listed, such as managing schedules or using Microsoft Office tools.
Showcase Your Skills: Make sure to include examples of your financial acumen and attention to detail. If you have experience with Excel and PowerPoint, provide specific instances where you used these tools effectively in your previous roles.
Professional Communication: Since the role involves interacting with visitors and handling inquiries, demonstrate your communication skills in your application. Use a professional tone and ensure your documents are free from errors to reflect your attention to detail.
How to prepare for a job interview at Certain Advantage
✨Showcase Your Administrative Skills
Be prepared to discuss your previous experience in administrative roles. Highlight specific tasks you've handled, such as managing schedules or taking minutes during meetings, to demonstrate your capability in supporting officers effectively.
✨Familiarise Yourself with Software Tools
Since the role requires proficiency in Microsoft Office, especially Excel and PowerPoint, make sure you brush up on these tools. Be ready to provide examples of how you've used them in past roles to enhance efficiency.
✨Demonstrate Attention to Detail
Attention to detail is crucial for this position. Prepare to discuss instances where your meticulous nature has positively impacted your work, such as accurate record-keeping or successful event planning.
✨Practice Professional Communication
As the first point of contact for guests, effective communication is key. Think about how you would handle inquiries via phone and email, and be ready to role-play scenarios during the interview to showcase your professionalism.
