Account Executive Team Leader

Renewals Account Team Lead – SaaS | Up to £45,000 base + Bonus | Hybrid (Bath) High-growth tech scaleup. With an award-winning product, strong customer retention, and over 50% year-on-year revenue growth, our client is leading the charge in helping UK businesses win public sector work. They’ve built an enviable customer base of thousands, and now they’re looking for a commercially sharp, people-driven Renewals Account Team Lead to manage and develop a high-performing renewals team. If you\’re hungry to lead, passionate about coaching, and confident delivering strong retention and upsell performance in a B2B environment – this is the next big step. Day-to-day management of the Renewals team to hit and exceed NRR and GRR targets Coaching and mentoring RAMs/SRAMs against KPIs and metrics Reviewing and approving customer proposals to ensure quality and consistency Forecasting performance and providing weekly reporting to the Sales & Marketing Director Supporting onboarding and training of new hires Proven experience leading a team in a customer success or renewals environment (ideally SaaS) ~5+ years in account management, renewals, or customer success ~ Strong track record in hitting commercial retention and upsell targets ~ Excellent communication, coaching, and objection-handling skills ~ Analytical mindset with the ability to spot performance trends and act on them ~ CRM experience (e.g. Up to £45,000 base salary (depending on experience) ~ Bonus based on team performance ~25 days holiday + bank holidays ~ Pension scheme ~ Hybrid working (1–2 days per week in Bath) ~ Clear progression path and long-term growth opportunity