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- Tasks: Provide top-notch IT support in a prestigious law firm environment.
- Company: Join a leading law firm known for its exceptional service and support.
- Benefits: Enjoy flexible hybrid working and a competitive salary up to £40k with great perks.
- Why this job: Specialize and grow your career while making an impact in a dynamic team.
- Qualifications: 1-3 years of experience in IT support, preferably in a legal setting.
- Other info: Opportunity to enhance your skills in a supportive and professional atmosphere.
The predicted salary is between 24000 - 40000 £ per year.
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1-3 years of experience in a legal or white-glove environment
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Proven experience delivering 1st/2nd line IT support
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Excellent communication and interpersonal skills, * Applications
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Law Firm
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Service Desk
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Training
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A chance to specialise and grow within a prestigious law firm
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Flexible hybrid working: 3 days in the office, 2 days from home
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A competitive salary of up to £40k, plus an excellent benefits package
Applications Support Analyst employer: Picture More
Contact Detail:
Picture More Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Applications Support Analyst
✨Tip Number 1
Make sure to highlight any experience you have in a legal or white-glove environment during your conversations. This will show that you understand the unique demands of the role and can adapt to the firm's culture.
✨Tip Number 2
Demonstrate your 1st/2nd line IT support skills by discussing specific scenarios where you've successfully resolved issues. This will help you stand out as someone who can deliver effective support in a fast-paced environment.
✨Tip Number 3
Since excellent communication is key, practice articulating your thoughts clearly and confidently. Engaging in mock interviews with friends or mentors can help you refine your interpersonal skills.
✨Tip Number 4
Research the law firm’s values and recent developments. Being knowledgeable about the firm will not only impress during discussions but also help you tailor your responses to align with their goals.
We think you need these skills to ace Applications Support Analyst
Some tips for your application 🫡
Highlight Relevant Experience: Make sure to emphasize your 1-3 years of experience in a legal or white-glove environment. Detail specific instances where you delivered 1st/2nd line IT support, showcasing your problem-solving skills.
Showcase Communication Skills: Since excellent communication and interpersonal skills are crucial for this role, provide examples of how you've effectively communicated with clients or team members in previous positions.
Tailor Your CV: Customize your CV to reflect the job description. Use keywords from the listing, such as 'service desk' and 'training', to ensure your application stands out to recruiters.
Express Your Interest: In your cover letter, express your enthusiasm for the opportunity to specialize and grow within a prestigious law firm. Mention why this particular role excites you and how it aligns with your career goals.
How to prepare for a job interview at Picture More
✨Showcase Your IT Support Experience
Be prepared to discuss your previous roles in delivering 1st and 2nd line IT support. Highlight specific examples where you successfully resolved issues, especially in a legal or high-end service environment.
✨Demonstrate Communication Skills
Since excellent communication is key for this role, practice articulating your thoughts clearly. Be ready to explain technical concepts in simple terms, as you may need to interact with non-technical staff.
✨Understand the Law Firm Environment
Research the specific challenges and needs of a law firm. Familiarize yourself with common applications used in legal settings, as this will show your commitment and understanding of the industry.
✨Prepare Questions About Growth Opportunities
Express your interest in specialization and growth within the firm. Prepare thoughtful questions about training programs and career advancement to demonstrate your long-term interest in the position.
