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- Tasks: Lead a team to deliver top-notch customer service in a fast-paced retail environment.
- Company: Join shoezone, a leading footwear retailer with 300 stores across the UK.
- Benefits: Enjoy 28 days of holiday, a profit share scheme, and a 25% discount on products.
- Why this job: Step up your career while making a real impact in customer satisfaction and team support.
- Qualifications: Retail management or supervisory experience is preferred; flexibility is key.
- Other info: This is a part-time, permanent role requiring 30 hours per week.
The predicted salary is between 24000 - 33600 £ per year.
Ensure every customer receives excellent first class service, with a warm, friendly and helpful approach
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Coach and support your team to the same customer service standard
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Working in a busy and fast paced environment
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Making sure that the shop floor looks great at all times
We are looking for somebody who can step up to the challenge to support the Store Manager and run the Store in their absence. Being a team player is also important, an all-rounder who is flexible and able to support the store.
shoezone has an opportunity for a Store Supervisor to join our team based in Swansea. You will join us on a Part Time, Permanent basis and in return, you will receive a competitive salary, thorough training and great benefits.
This position is required to work 30 hours per week, flexibility for the whole week is required and the core rota is subject to change based on the needs of the business.
Are you looking at taking the next step up in your career ladder? This could be the perfect match for you!
Us
We are a town centre, retail park and digital footwear retailer, offering low price and high-quality footwear for the whole family, with free next day delivery on all orders, seven days a week. We operate from 300 stores and have approximately 2,400 employees across the UK.
Our store portfolio consists of 115 town centre stores, which stock the core shoezone product range and 141 hybrid town centre stores and 44 larger retail park stores which also stock additional brands such as Skechers, Hush Puppies and Kickers.
shoezone.com, which stocks online exclusive footwear, combined with our store network and marketplaces, ensures a full multi-channel offering for great customer service.
During an average year we sell 14.5 million pairs of shoes per annum at an average retail price of £14., Someone who takes a huge pride in what they do
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Retail Management/supervisory experience would be desirable
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Flexible (your availability will be discussed at interview stage)
Benefits you’ll receive as our Supervisor:
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Holidays starting at 28 days which will increase to 33 days after 5 years service
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Profit Share Scheme
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25% Discount on all our product range
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Birthday Holiday
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Opportunities for Progression and Development
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Workplace pension including life cover
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Access to services of the Retail Trust for emotional support, grants, legal and financial advise
Store Supervisor employer: Shoe Zone
Contact Detail:
Shoe Zone Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Supervisor
✨Tip Number 1
Show your passion for customer service during the interview. Share specific examples of how you've gone above and beyond to ensure customers have a great experience, as this aligns perfectly with our commitment to first-class service.
✨Tip Number 2
Highlight your leadership skills by discussing any previous experience where you coached or supported a team. We value candidates who can inspire others to maintain high standards in a busy retail environment.
✨Tip Number 3
Demonstrate your flexibility and adaptability. Since the role requires working varied hours, be prepared to discuss your availability and how you can adjust to meet the store's needs.
✨Tip Number 4
Express your enthusiasm for growth and development within the company. We love to see candidates who are eager to take the next step in their career and are excited about the opportunities we offer for progression.
We think you need these skills to ace Store Supervisor
Some tips for your application 🫡
Highlight Customer Service Skills: Make sure to emphasize your experience in providing excellent customer service. Use specific examples that demonstrate your warm, friendly, and helpful approach.
Show Leadership Experience: Since the role involves coaching and supporting a team, highlight any previous supervisory or management experience. Discuss how you've successfully led a team in a fast-paced environment.
Demonstrate Flexibility: Mention your availability and willingness to work flexible hours. This is crucial for the role, so be clear about your ability to adapt to changing schedules.
Express Passion for Retail: Convey your enthusiasm for the retail industry and your pride in delivering great service. Share why you want to take the next step in your career with shoezone.
How to prepare for a job interview at Shoe Zone
✨Show Your Customer Service Skills
Since the role emphasizes excellent customer service, be prepared to share specific examples of how you've provided outstanding service in previous positions. Highlight your warm and friendly approach.
✨Demonstrate Team Leadership
Discuss your experience in coaching and supporting team members. Provide examples of how you've motivated others to achieve high customer service standards, especially in a busy environment.
✨Emphasize Flexibility and Adaptability
Given the fast-paced nature of the job, express your willingness to adapt to changing schedules and store needs. Share instances where you've successfully managed multiple tasks or adjusted to unexpected challenges.
✨Prepare for Situational Questions
Anticipate questions about how you would handle specific scenarios on the shop floor, such as dealing with difficult customers or maintaining store appearance during peak hours. Practice your responses to convey confidence and problem-solving skills.
