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- Tasks: Lead and manage contracts in social housing maintenance, ensuring smooth operations and high performance.
- Company: Join a leading contractor in the reactive maintenance sector, dedicated to social housing.
- Benefits: Enjoy competitive pay, career growth opportunities, and a supportive work environment.
- Why this job: Make a real impact in the community while developing your leadership skills in a dynamic team.
- Qualifications: Experience in managing response maintenance contracts and strong IT skills are essential.
- Other info: Contact Carla at 18 Rec for a confidential chat about this exciting opportunity.
The predicted salary is between 42000 - 60000 £ per year.
My client is a leading contractor operating within Reactive maintenance in the social housing sector. Due to continued expansion, they currently have an exciting opportunity for a Contracts Manager to join their team.
Working in partnership with their local authority client, the successful Contracts Manager will be responsible for the full running of the contract including:
- Program planning/scheduling works
- KPI monitoring/performance improvement
- SOR works
- Management of health and safety on site
- Managing a direct workforce of Contracts Supervisors, Multi Trade Operatives and Admin/Planning Team responsible for delivering all reactive/day to day repairs, voids and planned works
You will be responsible for the contract and the main point of contact for the client. Along with the management of the day to day repairs, the Contracts Manager will also be responsible for:
- Pre and post inspection of larger projects
- Resolving escalated complaints
- Meeting staff training needs
- Organising sub-contractors
- Work allocation
- Organising out of hours Rota
- Ensuring H&S levels are maintained
Contracts Manager Experience:
- Proven track record in leading and delivering response maintenance contracts with public sector / housing association clients
- IT Literate with good knowledge of Microsoft packages
- Ability to understand client / contract requirements to maximise productivity and measure and improvement
- Excellent written and oral presentation
- Good understanding of H&S legislation
- Experience of managing and improving internal and external customer relationships and conflict handling
- Experience managing large directly employed workforce including Supervisors and Multi-Trade Operatives
Please call Carla at 18 Rec for a confidential chat.
Contracts Manager – Social Housing Maintenance employer: 18 Recruitment Limited
Contact Detail:
18 Recruitment Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Contracts Manager – Social Housing Maintenance
✨Tip Number 1
Familiarise yourself with the specific requirements of social housing maintenance contracts. Understanding the nuances of this sector will help you demonstrate your expertise during interviews and discussions.
✨Tip Number 2
Network with professionals in the social housing sector. Attend industry events or join relevant online forums to connect with others who can provide insights or even refer you to opportunities at StudySmarter.
✨Tip Number 3
Prepare to discuss your experience with KPI monitoring and performance improvement. Be ready to share specific examples of how you've successfully managed contracts and improved service delivery in previous roles.
✨Tip Number 4
Brush up on your knowledge of health and safety legislation relevant to the construction and maintenance sectors. Being able to speak confidently about H&S practices will set you apart as a candidate who prioritises safety on site.
We think you need these skills to ace Contracts Manager – Social Housing Maintenance
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in managing contracts, particularly in the social housing sector. Emphasise your track record in reactive maintenance and any specific achievements that demonstrate your ability to lead teams and improve performance.
Craft a Compelling Cover Letter: Write a cover letter that directly addresses the job description. Mention your experience with KPI monitoring, health and safety management, and your ability to handle client relationships. Use specific examples to illustrate your skills and how they align with the role.
Showcase Your IT Skills: Since the role requires IT literacy, include any relevant software or tools you are proficient in, especially Microsoft packages. If you have experience with project management software or other relevant tools, be sure to mention those as well.
Highlight Leadership Experience: Discuss your experience managing a workforce, including Supervisors and Multi-Trade Operatives. Provide examples of how you've successfully led teams, resolved conflicts, and improved customer relationships in previous roles.
How to prepare for a job interview at 18 Recruitment Limited
✨Showcase Your Experience
Be prepared to discuss your proven track record in managing response maintenance contracts, especially within the public sector. Highlight specific examples where you've successfully led teams and improved performance.
✨Demonstrate IT Proficiency
Since the role requires good knowledge of Microsoft packages, make sure to mention your experience with these tools. You might even want to prepare a brief example of how you've used technology to enhance productivity in past roles.
✨Understand Health & Safety Legislation
Familiarise yourself with relevant health and safety regulations. Be ready to discuss how you have implemented H&S measures in previous positions and how you plan to maintain these standards in the new role.
✨Prepare for Conflict Resolution Scenarios
Given the nature of the role, you may face questions about handling escalated complaints or conflicts. Think of specific instances where you've successfully resolved issues and be ready to share your approach.
