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For Companies At a Glance
- Tasks: Support customers and manage fleet accounts with a focus on B2B communication.
- Company: Join a dynamic team in North Kent, known for its commitment to customer satisfaction.
- Benefits: Enjoy hybrid working flexibility and a supportive work environment.
- Why this job: Perfect for those who thrive in customer service and want to make an impact.
- Qualifications: B2B experience and strong communication skills are essential.
- Other info: This is a 12-month maternity cover position, ideal for gaining valuable experience.
The predicted salary is between 28800 - 42000 £ per year.
Customer Service Executive
Hybrid Flexibility
North Kent
Full time
12 months Maternity Cover
Are you a professional Customer Service candidate with B2B experience? If so, then continue reading, this could be the ideal role for you!
Our client is seeking a motivated and dependable customer service candidate with excellent communication skills and experience in a B2B role.
Customer Service and Fleet Accounts Executive - 12 mth FTC employer: Pearson Whiffin - Business Support
Contact Detail:
Pearson Whiffin - Business Support Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service and Fleet Accounts Executive - 12 mth FTC
✨Tip Number 1
Familiarise yourself with the B2B landscape, especially in the industry relevant to the role. Understanding the specific challenges and needs of businesses can help you stand out during discussions.
✨Tip Number 2
Prepare examples from your previous experience that showcase your problem-solving skills and ability to handle customer inquiries effectively. Be ready to discuss these in detail during the interview.
✨Tip Number 3
Research our company culture and values. Being able to articulate how your personal values align with ours can make a strong impression and demonstrate your genuine interest in the role.
✨Tip Number 4
Network with current or former employees on platforms like LinkedIn. They can provide insights into the role and the company, which can be invaluable for tailoring your approach during the application process.
We think you need these skills to ace Customer Service and Fleet Accounts Executive - 12 mth FTC
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your B2B customer service experience. Use specific examples that demonstrate your communication skills and ability to handle client accounts effectively.
Craft a Compelling Cover Letter: Write a cover letter that showcases your motivation for the role. Mention why you are interested in this position and how your skills align with the company's needs, particularly in customer service.
Highlight Relevant Skills: In your application, emphasise key skills such as problem-solving, adaptability, and teamwork. These are crucial for a Customer Service Executive, especially in a hybrid work environment.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Pearson Whiffin - Business Support
✨Showcase Your B2B Experience
Make sure to highlight your previous experience in B2B customer service during the interview. Prepare specific examples of how you've successfully handled client accounts and resolved issues, as this will demonstrate your suitability for the role.
✨Demonstrate Excellent Communication Skills
Since communication is key in customer service, practice articulating your thoughts clearly and confidently. Be ready to discuss how you’ve effectively communicated with clients in the past, especially in challenging situations.
✨Research the Company
Familiarise yourself with the company’s values, products, and services. This knowledge will not only help you answer questions more effectively but also show your genuine interest in the role and the organisation.
✨Prepare Questions for the Interviewer
Have a few thoughtful questions ready to ask the interviewer about the team dynamics, company culture, or specific challenges they face in customer service. This shows your engagement and eagerness to understand the role better.
