Customer Liaison Coordinator

Customer Service & Sales Advisor // Dartford // 1x Fix Term Contract – 1x perm My client is looking for a motivated and passionate Customer Liaison Coordinator to join their growing team. If you thrive in a fast-paced environment and are committed to delivering exceptional customer service, this role could be the perfect fit for you. As a Customer Liaison Coordinator, you will be the first point of contact for clients via phone and email. Your responsibilities will include coordinating projects, processing orders, managing returns, and ensuring world-class customer service. You will work both independently and collaboratively to meet performance targets while building strong relationships with customers. Key Responsibilities Process customer orders accurately and efficiently using Salesforce and Sage Manage time effectively to ensure high productivity and service quality Build and maintain strong customer relationships through excellent service Manage projects and complete administrative duties Provide accurate stock and pricing information to customers Resolve customer inquiries professionally and efficiently Collaborate with internal teams to meet business objectivesWhat We’re Looking For Customer-focused mindset with a passion for delivering great service Excellent verbal and written communication skills Proactive and self-motivated individual who thrives in a fast-paced environment Strong problem-solving skills with a solutions-focused approach Good IT skills, including MS Office (Salesforce knowledge is a plus) Previous experience in customer service, retail, or operations is desirable Package: Full time, 40 hours per week, 08:30-17:00 Salary £27,477 On site FTC until 31 December 2025