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For Companies At a Glance
- Tasks: Manage hire desk operations, process orders, and coordinate schedules for equipment.
- Company: Join a growing company known for exceptional service in the plant hire industry.
- Benefits: Enjoy a competitive salary, regular hours, and a comprehensive benefits package.
- Why this job: Be part of a dynamic team that values people and delivers top-tier customer service.
- Qualifications: Must have proven hire desk experience and strong organisational skills.
- Other info: Opportunity for growth and occasional out-of-hours support.
The predicted salary is between 28000 - 35000 £ per year.
Location: Winchester
Salary: £33,000 - £35,000
Contract type: Permanent
Must Haves: Proven hire desk experience
Are you looking for your next challenge within the fast-paced plant or tool hire industry? Join a growing and innovative company with a reputation for delivering exceptional service and reliable solutions to their clients.
The Role: As a Hire Desk Controller, you’ll be a key contact for customers and internal teams, ensuring smooth operations and outstanding service delivery. Responsibilities include:
- Handling hire desk operations, processing orders, and coordinating schedules for equipment and personnel.
- Acting as the primary point of contact for customer inquiries, resolving issues promptly and professionally.
- Ensuring resource availability and collaborating with internal teams to meet customer needs.
- Supporting occasional out-of-hours queries by carrying a support phone.
What’s On Offer:
- A competitive salary with room for growth.
- Regular working hours, Monday to Friday.
- A comprehensive benefits package, including a pension scheme and healthcare support.
What You’ll Bring:
- Proven hire desk experience, ideally from the plant, powered access or lifting industries.
- Excellent organisational skills and the ability to handle multiple priorities.
- Strong interpersonal and communication skills to liaise with clients and team members effectively.
- A proactive mindset with a knack for solving challenges quickly and efficiently.
If you’re ready to join a dynamic team that values its people and delivers top-tier customer service, we’d love to hear from you! Submit your CV through this advert or contact Ali at (phone number removed) for more information.
Hire Desk Controller employer: Engineered Connections
Contact Detail:
Engineered Connections Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hire Desk Controller
✨Tip Number 1
Familiarise yourself with the plant and tool hire industry. Understanding the specific equipment and services offered will help you engage in meaningful conversations during interviews and demonstrate your knowledge of the field.
✨Tip Number 2
Network with professionals in the hire desk sector. Attend industry events or join relevant online forums to connect with others who can provide insights or even refer you to opportunities within companies like ours.
✨Tip Number 3
Prepare for situational questions that may arise during the interview. Think of examples from your past experiences where you've successfully handled customer inquiries or resolved issues, as these will showcase your problem-solving skills.
✨Tip Number 4
Research our company culture and values. Being able to articulate how your personal values align with ours will not only impress the interviewers but also show that you're genuinely interested in being part of our team.
We think you need these skills to ace Hire Desk Controller
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your proven hire desk experience, particularly in the plant, powered access, or lifting industries. Use specific examples to demonstrate your organisational skills and ability to handle multiple priorities.
Craft a Compelling Cover Letter: Write a cover letter that showcases your strong interpersonal and communication skills. Mention how you can effectively liaise with clients and team members, and provide examples of how you've resolved customer inquiries in the past.
Highlight Relevant Skills: In your application, emphasise your proactive mindset and problem-solving abilities. Discuss any experiences where you successfully managed challenges in a fast-paced environment, as this is crucial for the Hire Desk Controller role.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any errors or typos. A polished application reflects your attention to detail and professionalism, which are key traits for this position.
How to prepare for a job interview at Engineered Connections
✨Showcase Your Hire Desk Experience
Make sure to highlight your previous hire desk experience during the interview. Be prepared to discuss specific examples of how you've handled operations, processed orders, and coordinated schedules in past roles.
✨Demonstrate Strong Communication Skills
As a Hire Desk Controller, you'll be the primary point of contact for customers. Practice articulating your thoughts clearly and confidently, and be ready to provide examples of how you've resolved customer inquiries or issues in a professional manner.
✨Emphasise Your Organisational Skills
The role requires excellent organisational skills to manage multiple priorities. Prepare to discuss how you prioritise tasks and ensure resource availability, perhaps by sharing a time when you successfully juggled competing demands.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving abilities. Think of challenges you've faced in previous roles and how you approached them, especially in high-pressure situations typical of the plant or tool hire industry.
