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- Tasks: Manage the UK ecommerce channel, optimising the website and driving digital growth.
- Company: Join a cutting-edge beauty brand transforming the haircare industry with innovative solutions.
- Benefits: Enjoy a competitive salary, dynamic work environment, and opportunities for professional growth.
- Why this job: Be part of a creative team that values customer experience and sets new beauty standards.
- Qualifications: Experience in ecommerce management, preferably in beauty, with strong analytical skills required.
- Other info: This is a full-time role based in London, perfect for self-starters eager to make an impact.
The predicted salary is between 36000 - 60000 £ per year.
This dynamic and innovative beauty brand is renowned for its cutting-edge solutions in haircare, consistently transforming the industry with breakthrough products that address real consumer needs. With a strong presence across key global markets, including London, New York, and LA, the company prides itself on its customer-centric approach and commitment to quality. Known for its creativity and disruptive thinking, the brand continues to set new standards in the beauty space.
The Ecommerce Manager will report to the Brand Marketing Director and take full ownership of the UK ecommerce channel. The role focuses on managing the website, improving digital acquisition and retention, and delivering an engaging on-site experience. You’ll work cross-functionally with marketing, digital, and supply chain teams, ensuring campaign excellence, site optimisation, and data-driven decision-making.
Responsibilities- Website Management & Trading
- Oversee daily operations of the UK website to deliver a smooth, high-performing user journey
- Hit key performance targets including revenue, conversion rate, average order value, and traffic
- Collaborate with marketing to align campaign launches and ensure timely content execution
- Manage inventory forecasting in partnership with supply chain to ensure stock availability
- Merchandising site content across product, category, and promotional pages for optimal UX
- Monitor analytics using platforms such as Google Analytics and Triple Whale to identify conversion opportunities and performance gaps
- Lead continuous UX and UI improvements to enhance usability and drive customer retention
- Coordinate with developers and third-party agencies to troubleshoot and implement website enhancements
- Digital Growth & Acquisition
- Optimise on-site SEO to increase organic reach and improve keyword visibility
- Collaborate with digital marketing teams to execute and optimise paid media strategies
- Ensure alignment across channels to maintain cohesive customer journeys and strong conversion paths
- Support email marketing through segmentation strategies that boost engagement and personalisation
- Customer Experience & Retention
- Contribute to CRM and email marketing strategies in collaboration with the Brand Manager
- Support the implementation of loyalty programmes and customer retention initiatives tailored to the UK market
- Proven success in managing and scaling direct-to-consumer ecommerce platforms, preferably within beauty or haircare
- Hands-on experience with Shopify and data tools such as Google Analytics, Triple Whale, and Klaviyo
- Strong commercial mindset with a track record of driving growth through data-led decisions
- Deep understanding of digital customer journeys and cross-channel marketing strategies
- Up-to-date knowledge of ecommerce trends, UX best practices, and performance analytics
- Strong communication and presentation skills
- Confident self-starter with the ability to work independently while collaborating effectively with global teams
- Proficiency in Microsoft Office and Google Workspace
Location: London
Country: United Kingdom
Contract Type: Full Time
Salary: £Competitive
Job Reference: EMCJ25
Sector: Beauty & Wellness
Role: Ecommerce
Market: Beauty
Ecommerce Manager employer: Kinetica UK Ltd
Contact Detail:
Kinetica UK Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Ecommerce Manager
✨Tip Number 1
Familiarise yourself with the latest trends in ecommerce, especially within the beauty industry. Understanding what’s currently working for other brands can give you insights into what strategies to propose during your interview.
✨Tip Number 2
Showcase your experience with tools like Shopify and Google Analytics by preparing specific examples of how you've used them to drive growth. Being able to discuss your hands-on experience will set you apart from other candidates.
✨Tip Number 3
Network with professionals in the beauty and ecommerce sectors. Engaging with others in the field can provide valuable insights and potentially lead to referrals that could help you land the job.
✨Tip Number 4
Prepare to discuss your approach to improving customer retention and enhancing user experience. Having a clear strategy or examples ready will demonstrate your understanding of the role's key responsibilities.
We think you need these skills to ace Ecommerce Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in ecommerce management, particularly within the beauty or haircare sectors. Emphasise your achievements in driving growth and improving customer experiences.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the beauty industry and your understanding of the company's innovative approach. Mention specific examples of how you've successfully managed ecommerce platforms and improved user journeys.
Highlight Technical Skills: Clearly outline your hands-on experience with tools like Shopify, Google Analytics, and Klaviyo. Provide examples of how you've used these tools to drive data-led decisions and optimise ecommerce performance.
Showcase Collaboration Experience: Since the role involves working cross-functionally, include examples of how you've collaborated with marketing, digital, and supply chain teams in previous roles. Highlight any successful campaigns or projects that resulted from this teamwork.
How to prepare for a job interview at Kinetica UK Ltd
✨Know Your Metrics
Familiarise yourself with key performance indicators relevant to ecommerce, such as conversion rates and average order value. Be prepared to discuss how you've used data to drive decisions in previous roles.
✨Showcase Your Technical Skills
Highlight your hands-on experience with platforms like Shopify and tools such as Google Analytics and Klaviyo. Be ready to provide examples of how you've leveraged these tools to enhance user experience and drive sales.
✨Understand the Brand
Research the beauty brand thoroughly before the interview. Understand their products, target audience, and recent campaigns. This will help you align your answers with their customer-centric approach.
✨Prepare for Cross-Functional Collaboration
Since the role involves working with various teams, think of examples where you've successfully collaborated across departments. Emphasise your communication skills and ability to work independently while still being a team player.
