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- Tasks: Greet guests, take orders, serve food, and maintain a clean dining area.
- Company: Elior is a leading UK contract caterer, known for its inclusive culture and diverse sectors.
- Benefits: Enjoy free on-site lunches, flexible working hours, and career progression opportunities.
- Why this job: Join a fun team at prestigious venues, with full training and a supportive environment.
- Qualifications: No experience needed; just bring a positive attitude and willingness to learn.
- Other info: Elior values diversity and offers support throughout the application process.
This role sits within our Stadia division, catering for fans and visitors at prestigious stadiums across the UK. With matchdays, concerts, conferences, and banquets to be catered for, our specialist teams are experts in adapting to our client's needs with locally sourced seasonal menus. At the heart of the matchday experience, we bring choice, quality, and value for money to some of the most prestigious sports venues across the UK.
What you'll be doing...
- Greet and seat guests in a friendly and professional manner.
- Take food and drink orders accurately and efficiently.
- Provide detailed information about menu items, including ingredients and preparation methods.
- Serve food and beverages promptly, ensuring presentation meets our standards.
- Assist with the setup and clearing of tables, maintaining cleanliness throughout the dining area.
- Handle customer inquiries and complaints with professionalism and courtesy.
- Collaborate with kitchen staff to ensure timely service and quality of food.
- Adhere to all food safety regulations and guidelines to maintain a safe dining environment.
- Process payments accurately, ensuring all transactions are handled with care.
What can you bring?
- Prior experience in waiting would be preferred but we are also happy to look at candidates who show great willingness to learn and adopt new skills and have a genuine interest in working within the hospitality industry.
- Friendly and professional with guests.
- A good communicator and team player.
- Willing to learn about the menu and service standards.
- Reliable, with a positive, can-do attitude.
- Comfortable handling payments and customer queries.
- Full training will be provided.
Our way of saying thank you...
- Free On-Site Lunches: Savour delicious and healthy meals, on us, every day at work.
- Flexible Working: Enjoy the freedom to balance your work and personal life with our flexible working hours.
- Opportunities for Career Progression: Grow and advance your career with us, supported by continuous learning and development opportunities.
Why it's great to work for us...
Elior is a multi-award-winning people business and one of the UK's leading contract caterers, with over 10,000 colleagues operating across a diverse range of sectors including:
- Workplaces & Office Space
- Sporting Venues & Stadium
- Attraction & Heritage Sites
- Public Sector & Defence
- Health, Care & Hospitals
- Schools, Colleges & Universities
Along with our purpose of enriching lives everywhere, every day, we're committed to an inclusive culture and want our people to feel appreciated, supported, and fulfilled. That's why 87% of colleagues tell us how proud they are to work for us!
Elior Celebrates Equality
At Elior, we're committed to creating a culture of respect, inclusion, and belonging for all. Ultimately, we believe it's our differences that make us stronger and enrich our work environment, which in turn makes Elior a great place to work! By celebrating equality and diversity we've created a culture where everyone feels valued and empowered to do their best work, where colleagues fulfil their potential and have the opportunity to succeed.
If you need any support or adjustments during the application process, just let us know. We're happy to help.
Interested? Click 'Apply now'
Matchday Waiting staff employer: Elior
Contact Detail:
Elior Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Matchday Waiting staff
✨Tip Number 1
Familiarise yourself with the venue and its offerings. Knowing the layout of Rangers FC and the types of food and drinks served can give you an edge during your interview, showing that you're proactive and genuinely interested in the role.
✨Tip Number 2
Demonstrate your customer service skills in any interactions you have with the team or during the application process. Being friendly and professional can leave a lasting impression and highlight your suitability for the waiting staff position.
✨Tip Number 3
Show your willingness to learn by asking questions about the menu and service standards during your conversations with current staff or during the interview. This will reflect your enthusiasm for the role and your commitment to providing excellent service.
✨Tip Number 4
Network with others in the hospitality industry, especially those who have experience in similar roles. They can provide valuable insights and tips that could help you stand out as a candidate for the Matchday Waiting Staff position.
We think you need these skills to ace Matchday Waiting staff
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights any relevant experience in hospitality or customer service. Emphasise skills like communication, teamwork, and a positive attitude, which are crucial for the Matchday Waiting Staff role.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the hospitality industry. Mention why you want to work at Elior and how your values align with their commitment to inclusivity and quality service.
Show Willingness to Learn: In your application, express your eagerness to learn about the menu and service standards. Highlight any previous experiences where you adapted quickly to new environments or learned new skills.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Elior
✨Show Your Enthusiasm for Hospitality
Make sure to express your genuine interest in the hospitality industry during the interview. Talk about why you want to work in a fast-paced environment like a stadium and how you enjoy interacting with guests.
✨Demonstrate Your Communication Skills
As a Matchday Waiting Staff, you'll need to communicate effectively with both guests and kitchen staff. Prepare examples of how you've successfully handled customer inquiries or worked as part of a team in previous roles.
✨Familiarise Yourself with the Menu
Even if you haven't worked in a similar role before, take some time to research common menu items and their ingredients. This will show your willingness to learn and help you answer questions about food and drink confidently.
✨Prepare for Customer Service Scenarios
Think about potential customer service challenges you might face, such as handling complaints or special requests. Be ready to discuss how you would approach these situations professionally and courteously.
