Director, Trust & Safety

Director, Trust & Safety

London Full-Time 54000 - 84000 ÂŁ / year (est.) No home office possible
2

At a Glance

  • Tasks: Lead a team to ensure player safety and data privacy in gaming.
  • Company: 2K is a global video game company known for iconic titles like NBA 2K and BioShock.
  • Benefits: Enjoy an inclusive work environment with opportunities for growth and mentorship.
  • Why this job: Join a passionate team making a real impact on player safety in the gaming community.
  • Qualifications: 7+ years in trust & safety or compliance, ideally in gaming or tech.
  • Other info: We encourage all applicants to apply, even if you don’t meet every requirement.

The predicted salary is between 54000 - 84000 ÂŁ per year.

Who We Are 2K is headquartered in Novato, California and is a wholly owned label of Take-Two Interactive Software, Inc. (NASDAQ: TTWO). Founded in 2005, 2K Games is a global video game company, publishing titles developed by some of the most influential game development studios in the world. Our studios responsible for developing 2K’s portfolio of world-class games across multiple platforms, include Visual Concepts, Firaxis, Hangar 13, CatDaddy, Cloud Chamber, 31st Union, HB Studios, and 2K SportsLab. Our portfolio of titles is expanding due to our global strategic plan, building and acquiring exciting studios whose content continues to inspire all of us! 2K publishes titles in today’s most popular gaming genres, including sports, shooters, action, role-playing, strategy, casual, and family entertainment. Our team of engineers, marketers, artists, writers, data scientists, producers, thinkers and doers, are the professional publishing stewards of 2K’s portfolio currently includes several AAA, sports and entertainment brands, including global powerhouse NBA️ 2K, renowned BioShock️, Borderlands️, Mafia, Sid Meier’s Civilization️ and XCOM️ brands; popular WWE️ 2K and WWE️ SuperCard franchises, TopSpin 2K25, as well as the critically and commercially acclaimed PGA TOUR️ 2K. At 2K, we pride ourselves on creating an inclusive work environment, which means encouraging our teams to Come as You Are and do your best work! We encourage ALL applicants to explore our global positions, even if they don’t meet every requirement for the role. If you’re interested in the job and think you have what it takes to work at 2K, we encourage you to apply! What We Need The Director of Trust and Safety will lead a team focused on building and maintaining trust with our global gaming community. This individual will be responsible for developing and executing policies, systems, and procedures that promote player safety, data privacy, and compliance with evolving regulatory standards. They will also need to build cross-functional coalitions across both publishing and our studios to effectively implement these policies. This role requires a strategic thinker with a hands-on approach who can navigate the nuances between user safety, data privacy, and commercial needs. What You’ll Do Strategic Leadership and Compliance Develop, lead, and refine a comprehensive trust and safety strategy that addresses both current and future risks in user protection, data privacy, and compliance. Monitor global regulatory developments in data privacy and trust & safety (e.g., GDPR, CCPA, COPPA, OSA, DSA, etc.) and drive compliance strategies that ensure adherence for an appropriate player experience. Partner closely with legal, compliance, and data governance teams to ensure alignment implementation and prioritization of the latest standards, regulations, and best practices. Partner with product departments and studios to translate these global standards into practical feature requests and development roadmaps for our games and out-of-game experiences. Operational Oversight Oversee the implementation of safety systems and processes that prevent harassment, data breaches, fraud, and other malicious activities in our gaming ecosystem. Conduct regular reviews of 2K’s trust & safety practices, reporting on the effectiveness of the measures and processes adopted to manage and mitigate trust & safety risks. Establish and manage KPIs for trust and safety metrics; measure effectiveness, identify risks, and continuously improve our programs. Lead initial crisis management within 2K and collaborate with Legal on incidents related to trust and safety, providing rapid, effective responses to protect user interests. Cross-Functional Collaboration Collaborate closely with product, engineering, and marketing teams to balance trust & safety initiatives with growth objectives, ensuring compliance and safety are integral to product development. Partner with analytics and player support to gather insights on player behavior, trust, sentiment, and emerging risks, using these insights to inform policies and processes. Team Leadership and Development Lead and mentor a high-performing team of trust & safety specialists, ensuring each team member has the resources, training, and support needed to excel. Foster a culture of continuous learning and innovation to keep the team ahead of emerging challenges in the trust and safety space. Build a scalable structure that aligns with our company’s growth and ensures proactive risk management. Player Advocacy and Communication Serve as the internal advocate for player safety, championing initiatives that promote a secure and positive experience for our gaming community. Manage external communications related to trust and safety, including policy updates, incident responses, and player education campaigns on privacy and safety best practices. What Will Make You A Great Fit 7+ years of experience in trust & safety, compliance, data privacy, or a related field, ideally within the gaming, tech, or digital entertainment industry. In-depth knowledge of working within applicable trust & safety regulations (e.g., GDPR, CCPA, COPPA, OSA, DSA, etc.) and experience working within complex regulatory environments. Proven track record of balancing regulatory requirements with commercial objectives, ideally in high-growth or fast-paced environments. Experience building and leading trust and safety or compliance teams, with a strong emphasis on mentorship, growth, and team culture. Exceptional communication skills, with the ability to influence and partner with stakeholders across all levels of the organization. Strategic mindset, with the ability to see the big picture while managing detailed and data-driven execution. As an equal opportunity employer, we are committed to ensuring that qualified individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform their essential job functions, and to receive other benefits and privileges of employment. Please contact us if you need reasonable accommodation. Please note that 2K Games and its studios never uses instant messaging apps or personal email accounts to contact prospective employees or conduct interviews and when emailing, only use 2K.com accounts. #J-18808-Ljbffr

Director, Trust & Safety employer: 2K Games, Inc.

At 2K, we are dedicated to fostering an inclusive and dynamic work environment in Novato, California, where creativity and collaboration thrive. As a leader in the gaming industry, we offer exceptional benefits, including opportunities for professional growth and development, while championing player safety and data privacy. Join us to be part of a passionate team that values innovation and empowers you to make a meaningful impact in the gaming community.
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Contact Detail:

2K Games, Inc. Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Director, Trust & Safety

✨Tip Number 1

Familiarize yourself with the latest regulations in trust and safety, such as GDPR and CCPA. Understanding these frameworks will not only help you in interviews but also demonstrate your commitment to player safety and data privacy.

✨Tip Number 2

Showcase your experience in leading teams and developing strategies that balance compliance with commercial objectives. Be prepared to discuss specific examples where you've successfully navigated complex regulatory environments.

✨Tip Number 3

Highlight your ability to collaborate across departments. This role requires working closely with product, engineering, and marketing teams, so be ready to share how you've fostered cross-functional partnerships in previous roles.

✨Tip Number 4

Prepare to discuss your approach to crisis management and how you've handled incidents related to trust and safety in the past. Being able to articulate your thought process during challenging situations will set you apart.

We think you need these skills to ace Director, Trust & Safety

Strategic Leadership
Compliance Management
Data Privacy Knowledge
Regulatory Standards Familiarity (GDPR, CCPA, COPPA, OSA, DSA)
Cross-Functional Collaboration
Operational Oversight
Risk Management
Team Leadership and Development
Exceptional Communication Skills
Analytical Skills
Player Advocacy
Crisis Management
Mentorship and Team Culture Building
Data-Driven Decision Making

Some tips for your application 🫡

Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the Director of Trust & Safety position. Tailor your application to highlight relevant experience in trust and safety, compliance, and data privacy.

Highlight Relevant Experience: In your CV and cover letter, emphasize your 7+ years of experience in trust & safety or related fields. Provide specific examples of how you've navigated regulatory environments and implemented safety strategies in previous roles.

Showcase Leadership Skills: Since this role involves leading a team, be sure to include examples of your leadership experience. Discuss how you've mentored team members and fostered a culture of continuous learning and innovation.

Communicate Effectively: Demonstrate your exceptional communication skills in your application. Use clear and concise language, and provide examples of how you've influenced stakeholders and collaborated across departments in past positions.

How to prepare for a job interview at 2K Games, Inc.

✨Understand the Regulatory Landscape

Familiarize yourself with key regulations like GDPR, CCPA, and COPPA. Be prepared to discuss how these laws impact trust and safety strategies in gaming.

✨Showcase Your Strategic Thinking

Demonstrate your ability to develop comprehensive trust and safety strategies. Share examples of how you've balanced regulatory compliance with commercial objectives in previous roles.

✨Highlight Cross-Functional Collaboration

Prepare to discuss your experience working with product, engineering, and marketing teams. Emphasize how you’ve successfully integrated trust and safety initiatives into broader business goals.

✨Emphasize Team Leadership Skills

Talk about your experience in leading and mentoring teams. Highlight how you foster a culture of continuous learning and innovation within your team to tackle emerging challenges.

Director, Trust & Safety
2K Games, Inc.
2
  • Director, Trust & Safety

    London
    Full-Time
    54000 - 84000 ÂŁ / year (est.)

    Application deadline: 2027-01-04

  • 2

    2K Games, Inc.

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