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- Tasks: As a Room Attendant, you'll ensure guest rooms are spotless and welcoming.
- Company: Join Apex Hotels, where family values and a friendly atmosphere thrive.
- Benefits: Enjoy 29 days holiday, gym access, employee discounts, and more!
- Why this job: Be part of a fun team, develop skills, and create memorable guest experiences.
- Qualifications: No specific experience needed; just bring your positive attitude and attention to detail.
- Other info: Structured training provided, with opportunities for growth and recognition.
Why join Apex Hotels? You will receive a warm welcome into the Apex family on joining us as a Room Attendant in Edinburgh. We genuinely care about our guests and each other and we show this through our family values of Trust, Passion, Friendliness and Teamwork. We encourage you to bring your own unique personality to the role and being yourself whilst working as part of the housekeeping team.
You will meet great people, have fun at work, develop new friendships, learn new skills, and of course you will also receive a competitive rate of pay and a generous range of employee benefits which includes:
- 29 days holiday
- Training and development from day one
- Employee events and celebrations
- In-house company interactive employee communication APP
- Entry to our state-of-the-art gym and pools
- Healthy meals to enjoy while you’re working
- Access to an external Employee Assistance Programme
- Financial Wellbeing App Wagestream, allowing you the flexibility to get paid earlier than your normal monthly pay date
- £200 referral bonus when your friends or family join the team
- Contributions to a pension plan
- Access to our discounts and wellbeing platform Treat Yourself Here, unlocking savings and experiences for you and your family
- Involvement in our employee of the quarter and annual recognition schemes
- Long service recognition
- Probation pass and annual anniversary complimentary guest experience overnight stay and dinner for two
- 50% discount in our restaurants
- Cycle to Work Scheme
- Discounted room rates for employees, friends, and family
- Spa treatments and product discounts
- Life Assurance cover
Starting your Journey: As a Self-Checking Room Attendant, you will deliver amazing brand standards and immaculate guest facilities. You will be responsible for your own work and take pride in the high standard of cleanliness. You will embrace every opportunity to create extra special moments for our guests and provide a personal experience our guests will want to share.
Joining the dedicated housekeeping department, you will:
- Ensure that all guest rooms look well-presented by performing cleaning duties, which include cleaning guest bedrooms and bathrooms, changing linen, vacuuming, polishing, and dusting
- Engage with guests in order to promote guest loyalty and memorable experiences
- Ensure our guests experience our high levels of comfort and quality
- Take pride in the work you do
As a Self-Checking Room Attendant, you will have excellent attention to detail in order to provide consistent standards. This is a vital role in the function of the hotel and ultimately the service provided to our guests before, during and after their stay. You will love chatting to our guests offering help and assistance, you will be a great multi-tasker, you will be efficient at solving guest enquiries and you will always have a smile for our teams and guests.
We want you to be yourself here, bringing your infectious personality which helps makes Apex who we are. On your first day you will begin a structured 12 week learning journey, giving you the skills, knowledge, and confidence to be a great Self-Checking Room Attendant.
With this in mind, we are looking for a Self-Checking Room Attendant who:
- Can deliver excellent standards
- Uses initiative
- Is self-aware and able to evaluate their own work
- Has a customer service attitude
- Has the ability to multi-task and provides excellent attention to detail
- Holds a genuine desire to provide a Warmer Welcome to our guests
We encourage you to bring your true self to work - we recruit for attitude and train for skill. We’ll provide great training and development opportunities, allowing you to flourish in a fun and fulfilling career, reaching your dreams and aspirations. So, whatever your vibe, our family can never be too big, there’s a place here for you. We have one ask - that you bring your personality, ideas, and spark. We’re an innovative, thriving business and we want you to be part of our exciting journey. If you are interested, click apply. We look forward to hearing from you!
Room Attendant employer: Apex Grassmarket Hotel
Contact Detail:
Apex Grassmarket Hotel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Room Attendant
✨Tip Number 1
Familiarise yourself with Apex Hotels' values of Trust, Passion, Friendliness, and Teamwork. During your interactions, whether in person or online, reflect these values to show that you align with their culture.
✨Tip Number 2
Highlight your customer service skills during any conversations or interviews. Share specific examples of how you've gone above and beyond for guests in previous roles to demonstrate your commitment to providing a warm welcome.
✨Tip Number 3
Be prepared to discuss your attention to detail and how it has positively impacted your previous work. This is crucial for a Room Attendant role, so think of instances where your diligence made a difference.
✨Tip Number 4
Show enthusiasm for the training and development opportunities offered by Apex Hotels. Express your eagerness to learn and grow within the company, as this will resonate well with their focus on employee development.
We think you need these skills to ace Room Attendant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and qualities Apex Hotels is looking for in a Room Attendant. Tailor your application to highlight how your skills and personality align with their values of Trust, Passion, Friendliness, and Teamwork.
Craft a Personal Statement: Write a personal statement that reflects your unique personality and customer service attitude. Share specific examples of how you've delivered excellent standards in previous roles or experiences, and express your genuine desire to provide a warm welcome to guests.
Highlight Relevant Experience: If you have previous experience in housekeeping or customer service, make sure to highlight this in your CV. Use bullet points to clearly outline your responsibilities and achievements, focusing on attention to detail and your ability to multi-task.
Proofread Your Application: Before submitting your application, take the time to proofread it for any spelling or grammatical errors. A well-presented application reflects your attention to detail, which is crucial for the role of a Room Attendant.
How to prepare for a job interview at Apex Grassmarket Hotel
✨Show Your Personality
Apex Hotels values individuality, so don’t be afraid to let your personality shine through during the interview. Share anecdotes that reflect your character and how you connect with others.
✨Emphasise Attention to Detail
As a Room Attendant, attention to detail is crucial. Be prepared to discuss specific examples of how you've maintained high standards in previous roles, whether in cleaning or customer service.
✨Demonstrate Customer Service Skills
Highlight your experience in providing excellent customer service. Discuss how you’ve gone above and beyond to ensure guests have a memorable experience, as this aligns with the hotel's values.
✨Prepare Questions
Show your interest in the role by preparing thoughtful questions about the team dynamics, training opportunities, and company culture. This demonstrates your enthusiasm for joining the Apex family.
