Service Support Officer

Venesky-Brown’s client, a public sector organisation in Oldbury, is currently looking to recruit x 3.5 Service Support Officers for initial 6 month contracts with potential to extend on a rate of £13.69 – £15.58/hour DOE PAYE – working Monday – Thursday 09:00–17:30 and Friday 09:00-17:00 for full time workers (37 hours per week). For part-time (18.5 hour) vacancy, working patterns will be discussed during interviews. These roles will be office based – will be required to work at Headquarters in Oldbury.   Responsibilities:   – Inputting and maintaining the order trackers. – Supporting with administrative tasks. – Typing of minutes for meetings.  This will include, scheduling meetings and distributing invites via Microsoft Outlook with MS Teams links, re-scheduling meetings, chasing documents in preparation for meetings, chasing and tracking the return of approved minutes and implementing an escalation process and uploading minutes to the electronic records on our back off system. – Answering incoming telephone calls to the organisation, message taking and reception cover – Prioritising incoming post and messages, alerting officers and practitioners to matters which require urgent attention. – Maintaining files and record systems including scanning and uploading of documents.   Essential Skills:   – GCSE Maths & English or equivalent. – NVQ Level 2 Business Administration or word processing/typing at RSA Level 2 or equivalent. – Previous office experience. – Minimum of 2 years practical experience of working in a busy office. – Planning and organising events and diaries. – Experience of SBS – Oracle (Finance) – Knowledge and ability to utilise Microsoft Office based packages (e.g. power point, excel, word). – Ability to use other IT packages. – A working knowledge of computer systems and financial processes. – Flexibility of location and working hours dependent upon the needs of the service. – Ability to work well with others at all levels with the organisation. – Self-motivated. – Attention to detail and accuracy of work. – Ability to work under pressure. – Ability to work on own initiative and be part of a team. – Awareness of confidentiality. – Capable of dealing with all types of people. – Capable of adapting to changing circumstances. – Confident/diplomatic. – Experience of prioritising and organising own workload. – Ability to communicate at all levels through an approachable manner. – Able to present a positive image. – Maintaining accurate records. – Ability to devise admin systems. – Ability to interpret instructions. – Ability to interpret statistical information. – Ability to respond flexibly to customer and business needs. – Numerate. If you would like to hear more about this opportunity please get in touch. INDADMIN