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For Companies At a Glance
- Tasks: Manage relationships with global carriers and drive sales of internet connectivity services.
- Company: Expereo is a leading provider of managed internet and cloud connectivity solutions worldwide.
- Benefits: Enjoy a dynamic work environment, flexible hours, and opportunities for professional growth.
- Why this job: Join a multicultural team making a real impact in the telecom industry while enhancing business productivity.
- Qualifications: 5-7 years in wholesale telecommunications with proven sales success and strong negotiation skills.
- Other info: We celebrate diversity and are committed to equal opportunities for all employees.
The predicted salary is between 43200 - 72000 £ per year.
We are the Intelligent Internet Platform. We connect People, Places and Things anywhere, managing Internet Performance better than anyone else, while providing One Global Experience, giving Visibility, Control and Security through expereoOne. Expereo believes in the power of Internet connectivity. As the world's largest provider of managed internet, SD-WAN/SASE, and Cloud connectivity solutions, we power enterprises and government sites worldwide, helping to enhance every business' productivity with flexible and optimal Internet performance.
As a trusted partner of Fortune 500 enterprises, our continued aim and success in helping our customers and partners depends solely on the talented individuals who make Expereo a dynamic, effective, multicultural, and equitable environment.
About the Role
We are seeking an experienced and results driven Account Manager for our Wholesale division to join our growing team and lead our sales efforts with specific focus on internet connectivity services. This pivotal role involves managing and developing relationships with Tier 2 global carriers, primarily within the EMEA region. The successful candidate will be responsible for driving new business revenue growth, expanding partnership opportunities, and ensuring high levels of customer satisfaction through tailored solutions and expert account management.
THE RESPONSIBILITIES:
- Develop and execute strategic sales plans to achieve company sales targets and objectives to drive volume sales of internet technology services such as DIA and BIA.
- Identify new business opportunities and upsell existing services to maximize revenue from strategic carrier accounts.
- Lead negotiations for pricing, and contractual terms, ensuring mutually beneficial outcomes while maintaining compliance with company policies.
- Analyze market trends, competitor activities, and customer needs to drive sales strategies and stay ahead of the competition.
- Establish and maintain strong relationships with key clients, partners, and industry stakeholders to drive business growth and customer loyalty.
- Coordinate with internal teams such as product management, technical support, and billing to ensure seamless service delivery and customer satisfaction.
- Maintain accurate and timely reports on account performance, sales pipeline, and strategic initiatives.
COMPETENCIES
Experience:
- Applicants should possess a minimum of five to seven years of relevant experience in accordance with skills we have highlighted, along with a proven track record of selling into Tier 1 and Tier 2 global telecom carriers.
- Extensive experience in wholesale telecommunications selling, especially selling global internet products.
- Demonstrable success in managing complex negotiations and closing high value contracts.
- Strong understanding of the operational and commercial models within the wholesale telecom industry.
- Ability to work independently and as part of a collaborative team, managing multiple accounts and priorities simultaneously.
- Proficiency in using CRM tools to track leads, manage customer interactions, and maintain accurate sales records.
Industry Knowledge and Strategic Thinking:
- Comprehensive understanding of internet technologies including DIA, BIA, FWA and Satellite.
- In-depth knowledge of the global telecom marketplace, with an emphasis on Tier 1 and Tier 2 carrier dynamics.
- Strong contacts within the Tier 1 and Tier 2 carrier community, with an existing network of strategic relationships is desirable.
Adaptability:
- Comfortable working in a fast-paced and evolving industry.
- Open to adapting sales strategies to meet changing market dynamics.
Negotiation and Presentation Skills:
- Exceptional communication, negotiation and presentation skills with the ability to influence at senior levels.
- The ability to deliver persuasive presentations to potential clients and represent the company in a professional manner.
Collaboration and Cross-Functional Skills:
- Ability to work closely with other departments such as marketing, product development, and customer support to align sales efforts with overall company objectives.
Beyond the Job
We’re proud of our focus on Environment, Social and Governance as well as the passion we display for the communities where we live and work.
EEO (Equal Employment Opportunities) Statement:
Expereo is an Equal Opportunities employer who aims to support and celebrate every employee that comes through our doors. We respect and support all of our people regardless of background, religion, nationality, sexual orientation, age, or physical condition.
Wholesale Account Manager - EMEA employer: Expereo
Contact Detail:
Expereo Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Wholesale Account Manager - EMEA
✨Tip Number 1
Network actively within the telecommunications industry, especially with Tier 1 and Tier 2 carriers. Attend industry events, webinars, and conferences to meet potential contacts and learn about the latest trends in internet connectivity services.
✨Tip Number 2
Familiarise yourself with Expereo's products and services, particularly in the areas of DIA and BIA. Understanding our offerings will allow you to speak confidently about how you can drive sales and enhance customer satisfaction.
✨Tip Number 3
Prepare to discuss your previous successes in managing complex negotiations and closing high-value contracts. Be ready to share specific examples that demonstrate your ability to achieve results in a similar role.
✨Tip Number 4
Showcase your adaptability by discussing how you've successfully adjusted your sales strategies in response to changing market dynamics. This will highlight your ability to thrive in a fast-paced environment like ours.
We think you need these skills to ace Wholesale Account Manager - EMEA
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in wholesale telecommunications and account management. Emphasise your track record with Tier 1 and Tier 2 carriers, showcasing specific achievements that align with the job description.
Craft a Compelling Cover Letter: Write a cover letter that directly addresses the responsibilities and competencies outlined in the job description. Use specific examples from your past experiences to demonstrate how you can drive new business revenue growth and manage complex negotiations.
Showcase Industry Knowledge: In your application, highlight your understanding of internet technologies like DIA and BIA, as well as your insights into the global telecom marketplace. This will show that you are well-prepared for the role and understand the industry dynamics.
Proofread and Edit: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which is crucial for a role that involves client interactions.
How to prepare for a job interview at Expereo
✨Know Your Products Inside Out
Make sure you have a solid understanding of the internet connectivity services offered by Expereo, such as DIA and BIA. Be prepared to discuss how these products can benefit Tier 2 global carriers and how they fit into the broader telecom landscape.
✨Demonstrate Your Negotiation Skills
Since the role involves leading negotiations for pricing and contractual terms, be ready to share examples of past negotiations you've successfully managed. Highlight your ability to achieve mutually beneficial outcomes while adhering to company policies.
✨Showcase Your Industry Knowledge
Familiarise yourself with current market trends and competitor activities in the wholesale telecommunications sector. Being able to discuss these insights will demonstrate your strategic thinking and understanding of the industry dynamics.
✨Prepare for Collaborative Scenarios
Expect questions about how you work with cross-functional teams. Be ready to provide examples of how you've collaborated with departments like marketing, product development, and customer support to drive sales and enhance customer satisfaction.
