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For Companies At a Glance
- Tasks: Join our team as an International Field Service Engineer, handling installations and maintenance globally.
- Company: Be part of a dynamic company expanding its service team in the engineering sector.
- Benefits: Enjoy global travel opportunities and gain hands-on experience in diverse environments.
- Why this job: Perfect for those who love mechanical engineering and want to build customer relationships worldwide.
- Qualifications: Must have excellent mechanical skills; electrical skills are a plus.
- Other info: Expect around 60% travel, making every day an adventure!
The predicted salary is between 36000 - 60000 £ per year.
My client is recruiting for a brand-new skilled Service Engineer to join their expanding Service team. The successful candidate will be responsible for installation, commissioning, training, maintenance, and service activities. This position would suit an individual with excellent mechanical skills, who enjoys global travel and customer interaction and enjoys predominantly working independently when overseas.
Key Duties
- Carry out to an excellent standard all service installation, commissioning, maintenance, and training as required. Managing and controlling hours worked to ensure safe and efficient working.
- Carry out routine maintenance and unplanned service work as and when required including out of hours breakdowns.
- Liaison across departments to plan all service and customer training work efficiently and effectively.
- Attendance during customer pre-delivery factory acceptance tests.
- Being a professional, courteous and positive ambassador for the company when interacting with customers - proactively developing and maintaining positive customer relationships.
- Maintain complete and accurate records of all service work undertaken and ensure the timely submission of timesheets, expenses claims, invoices and service visit reports.
- Produce high quality and detailed service reports for the customer. Providing detailed feedback on field service problems and how they were overcome.
- Work with the Service Manager on pro-active initiatives to increase opportunities for planned and contract maintenance and spares sales.
- Actively promote the sale of spare parts and preventative maintenance contracts when at customer sites.
Skills/Experience
Essential
- Excellent Mechanical Engineering skills and experience.
- Desire and ability to travel frequently, nationally and internationally with a bias towards global travel – expected travel approx. 60% of the time.
Desirable
- Electrical Engineering skills.
- Experience in a similar industry, e.g., capital goods machinery, high speed machinery.
International Field Service Engineer employer: Hernshead Recruitment Ltd
Contact Detail:
Hernshead Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land International Field Service Engineer
✨Tip Number 1
Familiarise yourself with the latest trends and technologies in mechanical engineering, especially those relevant to capital goods machinery. This knowledge will not only help you during interviews but also demonstrate your commitment to staying updated in your field.
✨Tip Number 2
Network with professionals in the industry through platforms like LinkedIn. Engaging with current employees or joining relevant groups can provide insights into the company culture and expectations, which can be invaluable during your application process.
✨Tip Number 3
Prepare for potential technical assessments by brushing up on your mechanical skills. Practising common troubleshooting scenarios or installation processes can give you an edge and show your practical capabilities during the interview.
✨Tip Number 4
Highlight your adaptability and customer service skills in conversations. Since this role involves significant travel and customer interaction, showcasing examples of how you've successfully managed similar situations can set you apart from other candidates.
We think you need these skills to ace International Field Service Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your mechanical engineering skills and any relevant experience in service roles. Emphasise your ability to work independently and your willingness to travel, as these are key aspects of the job.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific experiences that demonstrate your mechanical skills and customer interaction abilities. Show how you can be a positive ambassador for the company.
Highlight Relevant Experience: When detailing your work history, focus on roles where you performed installation, maintenance, or training. Include any instances where you managed service records or liaised with customers, as this will showcase your suitability for the position.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a Service Engineer role.
How to prepare for a job interview at Hernshead Recruitment Ltd
✨Showcase Your Mechanical Skills
Be prepared to discuss your mechanical engineering experience in detail. Highlight specific projects or tasks where you successfully applied your skills, especially those that involved installation and maintenance.
✨Demonstrate Your Customer Interaction Skills
Since this role involves a lot of customer interaction, think of examples where you've built positive relationships with clients. Share how you handled challenging situations and maintained professionalism.
✨Emphasise Your Willingness to Travel
With the expectation of 60% travel, express your enthusiasm for global travel. Share any previous experiences that demonstrate your adaptability and comfort working in diverse environments.
✨Prepare for Technical Questions
Expect technical questions related to both mechanical and electrical engineering. Brush up on relevant concepts and be ready to explain how you've solved technical problems in the past.
