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For Companies At a Glance
- Tasks: Support customers and engineers by coordinating service visits and managing schedules.
- Company: Join Yamazaki Mazak, a leading global manufacturer in the machine tool industry.
- Benefits: Enjoy 25 days holiday, free uniform, subsidised meals, and excellent career growth opportunities.
- Why this job: Be part of a dynamic team, enhance your skills, and make a real impact in the service department.
- Qualifications: Positive attitude, strong organisation skills, and proficiency in Excel and communication are essential.
- Other info: Office-based role with potential for overtime and flexible working hours.
The predicted salary is between 28800 - 43200 £ per year.
Our client, Yamazaki Mazak, is a leading global manufacturing company based in Worcester. This is an excellent opportunity to work for a market leading Machine Tool manufacturer who have been at the forefront of the industry for many years.
This is a key role within the Service department, supporting customers and field based Servicing engineers across an area of the country, arranging visits to customer sites to service any current machines. This role is office based in the Service Department.
This challenging role will need a good level of organisation skills, good telephone manner, invoicing of completed engineers work, sending jobs to engineers, discussing faults and expectations of the job, given to engineers and customers. The successful candidate will be expected to use this opportunity to build on their machine tool knowledge and become a key member of the Co-ordination team within the UK Service department.
The Person:
- It is essential that the ideal candidate has a positive, can do attitude, with the ability to think outside of the box, hardworking, who can work alone or as part of a team and is flexible to meet the challenges / targets set within the team.
- There will be times when they have to use their own drive, initiative and experience to think around problems encountered and support the needs of the engineer in the field at customers premises and expectations and support other areas of co-ordination when colleagues are on holiday / away.
- Able to communicate at manager / director level.
- Knowledge of machine build process and structure.
- Computer literate, scheduling and incident manager.
- Understanding of planning of work within the given area.
- Able to supply both customer and engineer requirements and expectations.
- Experience in using Excel, Word, PowerPoint, and PC literate.
- Comfortable with telephone conversations and communication.
- Has an understanding of written reports with technical content.
The Reward:
- Join a successful, multi-national manufacturing company.
- Excellent career potential.
- 25 Days Holiday plus Bank Holidays.
- x2 Death in Service Package and Well being Programmes.
- AVIVA Pension.
- Free Uniform.
- Free Parking.
- Subsidised Restaurant on site.
- Working hours are Monday to Friday 8:15 am to 4:30 pm with additional overtime when required and weekends when required.
- Overtime is paid at Time 1/3 first 2 hours then Time 1/2 thereafter each day. Saturday is Time 1/2 and Sunday Double Time.
If this Administrator/ Coordinator role sounds like the right opportunity for you then please call to discuss further or email me at the address provided.
Administrator/ Coordinator employer: 365 Resourcing
Contact Detail:
365 Resourcing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Administrator/ Coordinator
✨Tip Number 1
Familiarise yourself with the machine tool industry and the specific products offered by Yamazaki Mazak. Understanding their machines and services will not only help you in interviews but also demonstrate your genuine interest in the role.
✨Tip Number 2
Practice your communication skills, especially over the phone. Since the role requires a good telephone manner, consider role-playing scenarios with a friend to build confidence in discussing technical issues and customer expectations.
✨Tip Number 3
Brush up on your organisational skills by using tools like calendars or project management apps. Being able to effectively schedule visits and manage multiple tasks will be crucial in this role, so showing that you can handle this will set you apart.
✨Tip Number 4
Network with current or former employees of Yamazaki Mazak or similar companies. They can provide insights into the company culture and expectations, which can be invaluable during your application process.
We think you need these skills to ace Administrator/ Coordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Administrator/Coordinator role. Emphasise your organisational skills, communication abilities, and any experience in scheduling or customer service.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific examples of how your skills and experiences make you a great fit for supporting the Service department and working with engineers.
Highlight Technical Skills: Since the role requires understanding technical content, ensure you mention your proficiency in Excel, Word, and PowerPoint. If you have experience with incident management or scheduling software, include that as well.
Showcase Problem-Solving Abilities: In your application, provide examples of how you've successfully navigated challenges in previous roles. This will demonstrate your ability to think outside the box and support engineers effectively.
How to prepare for a job interview at 365 Resourcing
✨Showcase Your Organisational Skills
As an Administrator/Coordinator, strong organisational skills are crucial. Be prepared to discuss specific examples of how you've successfully managed multiple tasks or projects in the past, highlighting your ability to prioritise and stay organised under pressure.
✨Demonstrate Effective Communication
Since the role involves communicating with both customers and engineers, practice articulating your thoughts clearly. Prepare to share experiences where you effectively communicated complex information, especially in a technical context, to ensure everyone was on the same page.
✨Familiarise Yourself with Machine Tools
Having a basic understanding of machine tools will set you apart from other candidates. Research common machine tool processes and terminology so you can confidently discuss them during the interview, showing your eagerness to learn and grow within the industry.
✨Prepare for Problem-Solving Scenarios
The job requires thinking outside the box to solve issues. Think of examples where you've encountered challenges and how you approached them. Be ready to discuss your thought process and the outcomes, demonstrating your initiative and problem-solving skills.
