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- Tasks: Support the 999 service by triaging patients over the phone.
- Company: Join Connaught Resourcing, a leading agency in healthcare staffing.
- Benefits: Flexible shifts, advance rota booking, and comprehensive training provided.
- Why this job: Make a real impact in emergency care while developing your skills.
- Qualifications: Must be a registered Nurse or Paramedic with 2 years' experience.
- Other info: Training starts on 28th July; commitment for at least 3 months required.
The predicted salary is between 36000 - 60000 £ per year.
Connaught Resourcing are currently working with a large ambulance service in The East Midlands. We are looking for experienced Paramedics and RGNs with emergency or urgent care experience who are interested in working as Telephone Triage Clinician to support the 999 service taking category 2 calls. You will be responsible for calling back patients and triaging them to ensure they are on the correct pathway.
In order to qualify for this role, you will need to meet the following criteria:
- Be a registered Nurse or Paramedic with a minimum of 2 years post qualification experience
- Have emergency or urgent care experience; primary care experience will be considered
- Telephone triage experience is desirable but not essential
- Be available to start training at the end of July
- Be able to travel to Nottingham or Lincoln as this position is an on-site role
- Be available to work a minimum of 30 hours per week
Training is due to start on 28th July and we will be looking for Clinicians to support the service for a minimum of 3 months. The service is 24/7. Our client is able to book a rota in advance, and based on current availability we can comfortably accommodate most requests including 12-hour shifts. You will need to be available for 2 weeks of full-time training. The training and mentoring is scheduled Monday - Friday 08.30-16.30. The course will start on Monday 28th July and you will need to be available for the duration of the course.
If you are interested, please submit your CV to Laura at Connaught.
Connaught Resourcing operates as an Employment Business and an Employment Agency. We are a committed equal opportunities employer who respect and value cultural diversity. Connaught Resourcing will carry out background checks including referencing and where required an Enhanced or Standard DBS Disclosure as part of our recruitment and selection procedures.
999 Telephone Triage Clinician employer: Connaught Resourcing
Contact Detail:
Connaught Resourcing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land 999 Telephone Triage Clinician
✨Tip Number 1
Make sure to highlight your emergency or urgent care experience during any conversations you have with us. This is crucial for the Telephone Triage Clinician role, and showcasing specific examples can really set you apart.
✨Tip Number 2
Familiarise yourself with telephone triage protocols and guidelines. Even if you don't have direct experience, understanding how triage works will demonstrate your commitment and readiness for the role.
✨Tip Number 3
Be prepared to discuss your availability for training and shifts. Since the service operates 24/7, showing flexibility in your schedule can make you a more attractive candidate.
✨Tip Number 4
Research Connaught Resourcing and the ambulance service in The East Midlands. Knowing about their values and operations can help you tailor your conversation and show that you're genuinely interested in joining the team.
We think you need these skills to ace 999 Telephone Triage Clinician
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Telephone Triage Clinician. Familiarise yourself with the specific requirements mentioned in the job description, such as the need for emergency or urgent care experience.
Tailor Your CV: Customise your CV to highlight relevant experience, particularly your qualifications as a Nurse or Paramedic and any emergency or urgent care roles you've held. Emphasise any telephone triage experience, even if it's not essential.
Craft a Compelling Cover Letter: Write a cover letter that addresses why you're interested in this role and how your background makes you a suitable candidate. Mention your availability for training and your willingness to work flexible hours.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Connaught Resourcing
✨Showcase Your Experience
Make sure to highlight your experience as a Paramedic or Nurse, especially any emergency or urgent care roles. Be prepared to discuss specific situations where you triaged patients or made critical decisions under pressure.
✨Understand the Role
Familiarise yourself with the responsibilities of a Telephone Triage Clinician. Research how triaging works in a 999 service context and be ready to explain how you would handle various scenarios during the interview.
✨Demonstrate Communication Skills
As this role involves calling back patients, strong communication skills are essential. Practice articulating your thoughts clearly and empathetically, as you'll need to convey important information effectively over the phone.
✨Prepare for Training Questions
Since training is a significant part of this role, be ready to discuss your availability and commitment to the training schedule. Show enthusiasm for learning and adapting to new processes, as this will reflect positively on your application.
