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- Tasks: As a Casual Room Attendant, you'll ensure guest rooms are spotless and welcoming.
- Company: The Vineyard Hotel is a luxurious 5-star destination known for exceptional service and fine dining.
- Benefits: Enjoy great training, development opportunities, and a fun, supportive work environment.
- Why this job: Join a vibrant team where your personality shines and every day brings new experiences.
- Qualifications: We're looking for self-motivated individuals with a passion for customer service and attention to detail.
- Other info: Bring your unique spark and ideas; we value attitude over experience!
Why Join The Vineyard? Our hotel is a spectacular 5 red star hotel and spa, renowned for its impeccable service, 3 AA Rosette restaurant, luxury bubble spa and award-winning 30,000 bottle wine cellar. As a premier wine destination, and a foodie one too, we offer a relaxed, informal and contemporary experience with a team that have individual personalities that shine through.
Starting your Journey: As a Casual Room Attendant, you will deliver amazing brand standards and immaculate guest facilities. You will be responsible for your own work and take pride in the high standard of cleanliness. You will embrace every opportunity to create extra special moments for our guests and provide a personal experience our guests will want to share.
Joining the dedicated housekeeping department, you will:
- Ensure that all guest rooms look well-presented by performing cleaning duties, which include cleaning guest bedrooms and bathrooms, changing linen, vacuuming, polishing, and dusting
- Engage with guests in order to promote guest loyalty and memorable experiences
- Ensure our guests experience our high levels of comfort and quality
- Take pride in the work you do
As a Room Attendant, you will have excellent attention to detail in order to provide consistent standards. This is a vital role in the function of the hotel and ultimately the service provided to our guests before, during and after their stay. You will love chatting to our guests offering help and assistance, you will be a great multi-tasker, you will be efficient at solving guest enquiries and you will always have a smile for our teams and guests.
On your first day you will begin a structured 12 week learning journey, giving you the skills, knowledge, and confidence to be a great Room Attendant. With this in mind, we are looking for a Self-Checking Room Attendant who:
- Can deliver excellent standards
- Uses initiative
- Is self-aware and able to evaluate their own work
- Has a customer service attitude
- Has the ability to multi-task and provides excellent attention to detail
- Holds a genuine desire to provide a Warmer Welcome to our guests
We encourage you to bring your true self to work - we recruit for attitude and train for skill. We provide great training and development opportunities, allowing you to flourish in a fun and fulfilling career, reaching your dreams and aspirations. So, whatever your vibe, our family can never be too big, there's a place here for you.
If you are interested, click apply. We look forward to hearing from you!
Contact Detail:
The Vineyard Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Casual Worker Housekeeping
✨Tip Number 1
Familiarise yourself with the hotel's unique offerings, especially its wine heritage and fine dining. This knowledge will help you engage with guests more effectively and show your genuine interest in providing a memorable experience.
✨Tip Number 2
Demonstrate your attention to detail during any interactions you have with the team or during the interview process. Mention specific examples of how you've maintained high standards in previous roles, as this aligns perfectly with what they're looking for.
✨Tip Number 3
Showcase your customer service skills by preparing to discuss how you've created positive experiences for guests in the past. The Vineyard values a warm welcome, so be ready to share your approach to making guests feel special.
✨Tip Number 4
Be yourself! The Vineyard is looking for individuals who can bring their personality to work. Think about how you can express your unique qualities and ideas during your conversations with the team.
We think you need these skills to ace Casual Worker Housekeeping
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and expectations of a Casual Room Attendant. Highlight your relevant experience in housekeeping and customer service.
Tailor Your CV: Make sure your CV reflects your attention to detail and ability to maintain high standards of cleanliness. Include any previous experience in hospitality or similar roles, emphasising your customer service skills.
Craft a Personal Cover Letter: Write a cover letter that showcases your personality and enthusiasm for the role. Mention specific qualities that align with the hotel's values, such as your initiative and commitment to providing a warm welcome to guests.
Proofread Your Application: Before submitting, double-check your application for spelling and grammatical errors. A polished application demonstrates your attention to detail, which is crucial for the role.
How to prepare for a job interview at The Vineyard
✨Show Your Attention to Detail
As a Casual Room Attendant, attention to detail is crucial. Be prepared to discuss specific examples of how you've maintained high standards in previous roles, whether it's in cleaning or any other task that required precision.
✨Demonstrate Your Customer Service Skills
Engaging with guests is a key part of the role. Think of instances where you've gone above and beyond for customers, and be ready to share these stories during your interview to showcase your customer service attitude.
✨Emphasise Your Initiative
The job requires self-motivation and the ability to evaluate your own work. Prepare to discuss times when you've taken the initiative in your previous jobs, whether it was solving a problem or improving a process.
✨Bring Your Personality
The Vineyard values individuality and personality. Be yourself during the interview and let your unique traits shine through. This will help you connect with the interviewers and show that you would fit well within their team.
