Stewarding Supervisor

Stewarding Supervisor

Full-Time 26000 £ / year No home office possible
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At a Glance

  • Tasks: Supervise staff, ensure hygiene standards, and optimise productivity for an exceptional guest experience.
  • Company: Join the Dorchester, a prestigious hotel known for excellence and a vibrant team culture.
  • Benefits: Enjoy bonuses, discounts, complimentary stays, and extensive training opportunities.
  • Why this job: Become a legend in hospitality while working in a supportive and dynamic environment.
  • Qualifications: Previous fine dining experience and strong communication skills are essential.
  • Other info: Opportunities for career growth and well-being support available.

We care about your career and are known for having the absolute best people in the industry. When you join us as a Stewarding Supervisor at the Dorchester, you start a unique opportunity to become celebrated as the very best in your field. You will learn not only from your fellow Legends, but also through our award-winning learning academy, so that you can achieve the highest standards of craft, service, and leadership and become a legend in your own story.

As a Stewarding Supervisor at the Dorchester, here are just some of the great benefits you will receive:

  • Fantastic employee bonus and Excellent Service charge
  • Complimentary stays including breakfast across the Dorchester Collection Hotels
  • 50% F&B discount at selected bars and restaurants within the Dorchester Collection
  • Vibrant Social events that bring employees together including Summer party and Winter ball
  • Amazing benefits such as discounts in various high street and online shops, seasonal ticket loan, rental deposit scheme and competitive Private Pension Scheme
  • Apprenticeship, training and development opportunities - from Level 2 (Hospitality Team Member) up to Level 5 (Operations Manager) and many others.
  • £1000 bonus when you recommend a friend
  • Access to immediate well being advice, because We Care about our employees

You will love what you do and take pride in delighting our colleagues and our guests:

  • You will be responsible for assisting and ensuring that the productivity levels are optimised through close supervision and correct scheduling of staff.
  • You will be monitoring personal hygiene and appearance of all staff at all times.
  • You will be responsible for the careful and hygienic handling of all operating and miscellaneous equipment to ensure our guests receive nothing but the best experience.

The items shared are the essence of a day in the life of a Stewarding Supervisor, but we will make sure you are provided with specifics on how we care for our hotel.

Previous experience in a fine dining restaurant is required. Our values of Passion, Personality, Respect, Working Together and Creativity guide us each and every day. As a Stewarding Supervisor, you will have the opportunity to bring these to life and continue to create our legacy. Communication is what keeps our departments running perfectly. You will have great communication skills with a strong customer service ethic. English is the primary language used in our hotel. You will comfortably communicate in this language.

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Contact Detail:

The Dorchester Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Stewarding Supervisor

✨Tip Number 1

Familiarise yourself with the Dorchester's values: Passion, Personality, Respect, Working Together, and Creativity. During your interactions, whether in interviews or networking, demonstrate how you embody these values in your previous roles.

✨Tip Number 2

Research the fine dining industry trends and challenges. Being knowledgeable about current practices will not only impress during discussions but also show your commitment to excellence in the role of Stewarding Supervisor.

✨Tip Number 3

Network with current or former employees of the Dorchester Collection. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying.

✨Tip Number 4

Prepare to discuss specific examples from your past experience that highlight your leadership skills and ability to maintain high standards in a fast-paced environment. This will showcase your readiness for the Stewarding Supervisor position.

We think you need these skills to ace Stewarding Supervisor

Leadership Skills
Team Management
Attention to Detail
Customer Service Excellence
Communication Skills
Time Management
Problem-Solving Skills
Hygiene and Safety Standards
Scheduling and Staff Optimisation
Training and Development
Interpersonal Skills
Adaptability
Conflict Resolution
Organisational Skills

Some tips for your application 🫡

Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of a Stewarding Supervisor. Tailor your application to highlight relevant experience in fine dining and supervisory roles.

Craft a Tailored CV: Ensure your CV reflects your previous experience in hospitality, particularly in fine dining settings. Emphasise your leadership skills, communication abilities, and any relevant training or certifications.

Write a Compelling Cover Letter: In your cover letter, express your passion for the hospitality industry and how your values align with those of the Dorchester. Mention specific examples of how you've demonstrated the qualities they seek, such as teamwork and creativity.

Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.

How to prepare for a job interview at The Dorchester

✨Showcase Your Experience

Make sure to highlight your previous experience in fine dining restaurants. Be prepared to discuss specific situations where you demonstrated leadership and effective supervision, as this role requires a strong background in managing staff and ensuring high standards.

✨Emphasise Communication Skills

Since communication is key in this role, be ready to provide examples of how you've successfully communicated with team members and guests in the past. This will show that you understand the importance of clear and effective communication in maintaining service excellence.

✨Align with Company Values

Familiarise yourself with the company's values: Passion, Personality, Respect, Working Together, and Creativity. During the interview, try to weave these values into your responses, demonstrating how you embody them in your work ethic and interactions.

✨Prepare Questions

Have a few thoughtful questions prepared to ask the interviewer about the role and the company culture. This shows your genuine interest in the position and helps you assess if it's the right fit for you.

Stewarding Supervisor
The Dorchester
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