Repairs and Maintenance Supervisor

Your role will be to manage on a day-to-day basis, a team of trade operatives within a Social Housing setting to ensure that the correct repairs are undertaken safely and within the specified timescales. The ideal candidate would be from a trade background with experience in dealing with direct employees…

Your role will be to manage on a day-to-day basis, a team of trade operatives within a Social Housing setting to ensure that the correct repairs are undertaken safely and within the specified timescales. The ideal candidate would be from a trade background with experience in dealing with direct employees and dealing with any employee issues.

DUTIES

• Ensuring that repairs are undertaken efficiently and cost-effectively, enabling efficient use of the team and compliance with Health and safety policies.

• Holding performance meetings with team members, assisting with training and development of your team via toolbox talks, coaching etc.

• Providing technical advice, support and guidance to operatives and following escalation procedures.

• Undertaking quality assessments and providing instructions to rectify any snagging, defects and/or uncompleted works.

• Liaising with tenants regarding the scope of service provision and resolving issues/managing expectations.

• Assisting with training and development for operatives.

• Ensuring all admin work is carried out in an accurate and timely manner.

• Strong technical knowledge – a trades background (carpentry, plumbing, roofing, groundworks, decorating etc)

• Excellent organisational and communication skills

• Ability to implement fully company policies and processes

• Good Excel/Outlook and General IT skills

• Good Commercial awareness and understanding of the impact of costs

• Clean, Manual, UK Driving License (essential)

• SSSTS or SMSTS Qualification

• 23 days holiday + bank holidays (increasing throughout time served)

• Ability to buy or sell up to 3 days holiday per year

• Company vehicle with fuel card

• Bupa healthcare scheme

• Company pension scheme

• Discounted gym memberships

• Employee Assistance and Wellbeing Programmes

• On-site parking

• Company uniform, phone and laptop