Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage key customer relationships and drive profitable growth through strategic account management.
- Company: Join Dee Set, a dynamic company focused on customer success and impactful growth.
- Benefits: Enjoy a competitive salary, flexible working, financial support, and a rewarding savings scheme.
- Why this job: This role offers ownership, impact, and the chance to excel in a supportive environment.
- Qualifications: Strong leadership, strategic thinking, and account management experience are essential.
- Other info: Work from home and client sites, with a minimum of 3 days at the head office.
The predicted salary is between 42000 - 44000 £ per year.
Are you a high-performing operator who thrives on data, delivers under pressure, and always finds a way forward? We are looking for a Senior Account Manager who is commercially astute, customer-obsessed, and hungry to make a measurable impact. This is more than a job; it is a platform for someone who wants ownership, impact, and real growth. If you are sharp, driven, and never settle for average, then we want to hear from you.
Purpose of the role: You will take ownership of key customer relationships, ensuring they are nurtured, strengthened, and commercially successful. You will drive profitable growth by developing new business opportunities while maximising value from current accounts. With a relentless focus on customer success, you will ensure expectations are not only met but consistently exceeded. You will also support the Head of Customer Success in shaping and executing strategic objectives, with a clear focus on performance, partnership, and long-term growth. You will work between home, Dee Set offices, and client sites — spending a minimum of 3 days per week working in Dee Set head office or clients' offices based in Leeds.
Key Objectives:
- Own and grow a portfolio of high-value national retail accounts, ensuring consistent delivery and commercial success.
- Lead a team of Account Managers to build confidence, commercial acumen, and client leadership capability.
- Build deep client partnerships by being proactive, responsive, and constantly aligned to customer goals.
- Drive profitable growth, hitting and exceeding KPIs across sales, margin, and client satisfaction.
- Develop and implement customer strategies, partnering closely with clients to drive category performance and deliver measurable ROI.
- Collaborate cross-functionally to adapt quickly to changing requirements and improve service delivery.
- Ensure all customer briefs are fully invoiced and tracked from booking to invoicing, using established processes.
- Adhere to all Quality Systems, procedures and methods in line with the Dee Set Logistics Ltd operating standards.
Skills/Experience Required:
- Demonstrated leadership capability — able to lead a team, coach individuals, and drive collective success.
- Strong strategic thinking skills — able to see the bigger picture, anticipate challenges, and plan for long-term growth.
- Analytical mindset — skilled at interpreting commercial and operational data to drive decisions.
- Strong communicator and confident presenter, clear, and credible at all levels.
- Natural problem solver with a bias for action; calm under pressure, quick on their feet.
- Financially literate — understands P&L, margin drivers, and forecasting.
- Proven ability to build long-term client relationships based on trust, insight, and performance.
- Experience working at a senior level in major retailers or a strong account management background (desirable).
- Able to manage own time and prioritise workload.
What’s On Offer:
- Salary: £42,000 to £44,000 dependant on experience.
- 37.5 Hours a week: Monday to Friday.
- Field based role - spending a minimum of 3 days per week working in Dee Set Head Office in Stoke-On-Trent or client offices based in Leeds.
- Financial and Wellbeing support.
- Access to our Reward Scheme which is a money saving platform.
Contact Detail:
Dee Set Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Account Manager Greater Manchester / Leeds
✨Tip Number 1
Network with professionals in the retail and account management sectors. Attend industry events or join relevant online forums to connect with potential colleagues or clients. This can help you gain insights into the role and make valuable connections.
✨Tip Number 2
Research StudySmarter and our approach to customer success. Understanding our values and how we operate will allow you to tailor your conversations during interviews, demonstrating that you're aligned with our mission and ready to contribute.
✨Tip Number 3
Prepare to discuss specific examples of how you've driven growth and built client relationships in previous roles. Highlighting measurable outcomes will showcase your ability to deliver results, which is crucial for this position.
✨Tip Number 4
Familiarise yourself with the latest trends in retail and account management. Being knowledgeable about current market dynamics will not only impress during interviews but also show that you're proactive and ready to tackle challenges head-on.
We think you need these skills to ace Senior Account Manager Greater Manchester / Leeds
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in account management and leadership. Use specific examples that demonstrate your ability to drive growth and build client relationships, as these are key aspects of the role.
Craft a Compelling Cover Letter: In your cover letter, express your passion for customer success and your strategic thinking skills. Mention how your analytical mindset has helped you achieve measurable results in previous roles, aligning with the company's objectives.
Showcase Your Achievements: Quantify your achievements in previous positions. For instance, mention specific KPIs you have exceeded or successful strategies you implemented that led to profitable growth. This will demonstrate your capability to deliver under pressure.
Prepare for Interviews: If invited for an interview, be ready to discuss your approach to building client partnerships and leading teams. Prepare examples of how you've navigated challenges and driven collective success, as these will resonate well with the hiring team.
How to prepare for a job interview at Dee Set
✨Showcase Your Leadership Skills
As a Senior Account Manager, demonstrating your leadership capability is crucial. Be prepared to share specific examples of how you've successfully led teams, coached individuals, and driven collective success in previous roles.
✨Demonstrate Strategic Thinking
Employers are looking for candidates who can see the bigger picture. During the interview, discuss your experience in anticipating challenges and planning for long-term growth, especially in relation to customer strategies and account management.
✨Highlight Your Analytical Mindset
Since the role requires an analytical approach, be ready to talk about how you've used data to drive decisions in past positions. Share examples of how you've interpreted commercial and operational data to achieve measurable results.
✨Prepare for Problem-Solving Scenarios
Expect to face questions that assess your problem-solving abilities. Prepare to discuss situations where you've had to think on your feet and remain calm under pressure, showcasing your natural problem-solving skills and bias for action.
