Support Analyst

Slough Full-Time No home office possible

Exceptional customer-facing skills with effective listening and communication (written and verbal) skills with the ability to engage effectively with technical and non-technical stakeholders.
Excellent problem-solving and analytical skills, with attention to detail.
Hands-on experience with ITSM tools such as ServiceNow or equivalent platforms.
IT Service Management experience across incident management, problem management and change management.
Service support/analyst background.
Ability to document triage procedures and best practices to enhance support efficiency.

Desirable

Contact Detail:

Vallum Associates Recruiting Team