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- Tasks: Provide top-notch technical support to clients in Spanish, troubleshooting digital tech issues.
- Company: Join an award-winning UK digital media agency known for its friendly and innovative culture.
- Benefits: Enjoy a competitive salary, benefits package, and opportunities for professional growth.
- Why this job: Be part of a dynamic team where your passion for technology can shine and make a difference.
- Qualifications: Must be fluent in Spanish, with knowledge of PC hardware and Windows management.
- Other info: Ideal for tech enthusiasts looking to kickstart their career in a supportive environment.
The predicted salary is between 16000 - 30000 £ per year.
Our Client, an award winning UK digital media agency has an exciting opportunity for a Spanish Speaking Technical Support Team Member (£20,000 – £25,000 + benefits) to join their friendly and expanding team. Do you have a passion for digital technology, knowledge of PC hardware configuration and management of Windows (from XP through to 7 minimum)? The ideal candidate will have an eye for detail and a thorough, quality centered approach. A friendly manner with good written and oral communication skills is a necessity to work in this environment. This role would ideally be suited to somebody looking for their first helpdesk role and the opportunity to step into an IT-related career. Your day-to-day responsibilities include: Taking direct calls from clients in English and Spanish Pro-actively troubleshooting issues Resolving problems and identifying root causes, all within a ticket management framework. You should understand the facility of a remote support desk and will be provided with training on the specific hardware, configurations, processes and techniques Please send your CV and a covering letter outlining your experience and knowledge – this helps us gain an understanding of your communication skills. JBRP1_UKTJ
Spanish Speaking Technical Support Team Member employer: Prospero Integrated
Contact Detail:
Prospero Integrated Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Spanish Speaking Technical Support Team Member
✨Tip Number 1
Make sure to brush up on your technical knowledge, especially regarding PC hardware and Windows operating systems. Being able to confidently discuss these topics during the interview will show your passion for digital technology.
✨Tip Number 2
Practice your Spanish language skills, particularly in a technical context. You might be asked to solve problems or explain solutions in Spanish, so being fluent and comfortable with technical vocabulary is key.
✨Tip Number 3
Familiarize yourself with common technical support scenarios and how to handle them. This will help you demonstrate your problem-solving skills and ability to assist customers effectively during the interview.
✨Tip Number 4
Show enthusiasm for joining a friendly and expanding team. Highlight any previous experiences where you worked collaboratively, as this will resonate well with the company culture they are looking for.
We think you need these skills to ace Spanish Speaking Technical Support Team Member
Some tips for your application 🫡
Highlight Your Language Skills: Make sure to emphasize your Spanish language proficiency in your CV and cover letter. Mention any relevant experiences where you used your language skills, especially in a technical support context.
Showcase Technical Knowledge: Detail your experience with PC hardware configuration and Windows operating systems. Provide specific examples of how you've managed or troubleshot these systems in previous roles.
Tailor Your Application: Customize your CV and cover letter to align with the job description. Use keywords from the job listing to demonstrate that you understand the role and its requirements.
Express Your Passion: In your cover letter, convey your enthusiasm for digital technology. Share any personal projects or interests that showcase your passion and commitment to the field.
How to prepare for a job interview at Prospero Integrated
✨Show Your Passion for Digital Technology
Make sure to express your enthusiasm for digital technology during the interview. Share specific examples of how you've engaged with technology in your previous roles or personal projects.
✨Demonstrate Your Technical Knowledge
Be prepared to discuss your experience with PC hardware configuration and Windows management. You might be asked technical questions, so brush up on your knowledge from XP to 7 and be ready to explain your troubleshooting process.
✨Highlight Your Attention to Detail
Since the role requires an eye for detail, provide examples from your past work where your attention to detail made a difference. This could be in problem-solving or ensuring quality in your work.
✨Practice Your Spanish Communication Skills
As this is a Spanish-speaking position, practice your language skills before the interview. Be ready to answer questions in Spanish and demonstrate your ability to communicate effectively with clients.
