Switchboard Operator

• Answer incoming calls promptly and courteously.

• Direct calls to the appropriate departmentor individual.

• Manage switchboard console and other telecommunication devices effectively.

• Keep accuraterecords of all calls, including details of the caller, recipient, and the nature of the call.

• Liaise with internal departments and external organizations as needed to facilitatesmooth communication flow.

Previousexperience in a similar roleis preferred.Excellent customer service skills, attentiveness, andproficiencyin operating switchboard equipment and related technology.