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- Tasks: Lead operations for multiple LIFTCos, ensuring effective management and delivery of services.
- Company: Join Sewell Estates, a forward-thinking company focused on healthcare and community partnerships.
- Benefits: Enjoy competitive salary, annual bonuses, 25+ days holiday, and employee ownership opportunities.
- Why this job: Make a real impact in healthcare while working in a supportive, dynamic environment.
- Qualifications: Degree or significant experience in relevant fields, with strong leadership and relationship management skills.
- Other info: Flexible working hours and opportunities for professional development.
The predicted salary is between 43200 - 72000 £ per year.
Hours: 7.5 hours per week, Monday - Friday, 8.30am - 5.00pm
Salary: Dependent upon experience plus annual bonus opportunity
Location: Based at our Nottingham office, with some opportunity for home working, and a requirement to travel to all company offices for effective team and commission management.
Role Overview
Reporting to Director of Operational Partnerships, the successful candidate will operate from our Nottingham office and provide oversight over the 4 LIFTCos across Nottinghamshire (2 LIFTCos), Derbyshire and Leicestershire. The role will include responsibility as General Manager for the delivery of the MSAs to each of four LIFTCos, and the maintenance of relationships with external partners across these areas. Support in this role is provided by dedicated general management, operational, financial, and business development resources.
Key Responsibilities
- Oversight of the delivery of the MSAs for the GNL, NNL, SDL and LEL LIFTCos, including:
- Establishing and maintaining a close professional relationship with the relevant Boards and individual chairs and directors
- Responsible to the relevant Boards for the overall performance of the MSP and overall delivery of the relevant MSAs
- Proactive general management, coordination, direction and supervision of the operational, financial, and business development activities of the LIFTCos
- Active engagement in specific issues as and when escalated by the operational, financial, and business development leads
- Establishing and maintaining a close professional relationship with key individuals within external organisations and parties, including FM Providers, Tenants, Funders, Joint Venture Partners (i.e., EMS), and NHS, local authority (and other public sector) clients
- Liaise with the Director of Operational Partnerships to ensure a consistent and coordinated approach to LIFT issues which impact across individual LIFTCo boundaries and differing LIFT portfolios
- Establish and maintain a close professional working relationship with the Strategy Associate Director for the area.
Specifically, as General Manager, ensure:
- You are fully aware of:
- The discussions and activities in which each of the Strategy Associate Director is engaged with potential clients
- The proposals being developed by the Strategy Team for potential delivery across your area
- The proposals being developed by the Project Delivery Team for potential delivery
- The appointments developed for delivery across your areas accurately reflect the contractual relationships between, and financial expectations of, the various parties
- All commissions delivered to clients (either through the LIFTCos or directly by Sewell Advisory) are of high-quality and meet the clients' expectations
Requirements
As well as exhibiting our company behaviours of being Positive, Professional, Customer Focused, a Team Player and Doing the Right Thing, the successful candidates will have the following:
Essential
- Educated to relevant first degree level in a relevant subject, or significant relevant experience
- Substantial experience of working within the NHS
- Experience of managing healthcare estate including significant strategic management at a senior level
- Team leadership experience
- Relationship management experience at senior level with external partners
- A full driving licence, valid in the UK and own transport
- Excellent people & customer management skills
- A positive and professional attitude, along with a high-quality approach to service delivery
- Excellent levels of computer literacy in Microsoft Office products, specifically Outlook, Word, Excel and PowerPoint
- Excellent communication and organisational skills
- Be able to work both as a team member and alone in a busy working environment
- Have a flexible attitude towards hours worked and interest in supporting the wider team during holiday and sickness periods
Desirable
- Educated to Masters' degree level in a relevant subject
- Substantial experience (non-NHS) public sector bodies/organisations
- Professional qualification (i.e. RICS, CIOB, RIBA, RTPI)
Benefits
- Competitive Salary, Dependent on experience
- Annual Bonus opportunity
- 25 days holiday (plus Bank Holidays), rising with length of service to 30 days
- Being a Co-Owner of Sewell Estates
- Auto Enrolment pension
- Staff discounts
- High Street & Retail discount schemes
- Bike 2 Work Scheme
- Technology Scheme
- Paid Parental Leave and Sickness Absence schemes
Contact Detail:
Sewell Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Associate Director Operations (East Midlands)
✨Tip Number 1
Network with professionals in the healthcare and public sector, especially those who have experience with NHS operations. Attend relevant industry events or webinars to connect with potential colleagues and partners.
✨Tip Number 2
Familiarise yourself with the specific LIFTCos mentioned in the job description. Understanding their operations and challenges will help you demonstrate your knowledge during interviews.
✨Tip Number 3
Prepare to discuss your previous experiences in managing healthcare estates and your approach to relationship management. Be ready to provide examples of how you've successfully navigated complex partnerships.
✨Tip Number 4
Showcase your leadership skills by discussing any team management experiences you have. Highlight how you’ve motivated teams and ensured high-quality service delivery in past roles.
We think you need these skills to ace Associate Director Operations (East Midlands)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in healthcare estate management and team leadership. Use specific examples that demonstrate your relationship management skills with external partners.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention how your values align with their behaviours of being Positive, Professional, Customer Focused, a Team Player, and Doing the Right Thing.
Highlight Relevant Qualifications: Clearly state your educational background and any professional qualifications you hold, such as RICS or CIOB. If you have substantial experience in the NHS or public sector, make sure to emphasise this.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Sewell Group
✨Research the Company and Role
Before your interview, take some time to understand the company’s mission, values, and recent developments. Familiarise yourself with the specifics of the Associate Director Operations role, especially regarding the LIFTCos and their operations in the East Midlands.
✨Prepare for Relationship Management Questions
Given the emphasis on relationship management with external partners, be ready to discuss your past experiences in building and maintaining professional relationships. Think of specific examples where you successfully navigated challenges with stakeholders.
✨Demonstrate Leadership Skills
As a candidate for a senior position, showcasing your leadership experience is crucial. Prepare to share instances where you led a team or project, highlighting your approach to team dynamics and conflict resolution.
✨Showcase Your Communication Skills
Effective communication is key in this role. Be prepared to articulate your thoughts clearly and concisely during the interview. You might also want to practice explaining complex concepts in simple terms, as you may need to do this with various stakeholders.
