Business Development Executive, Business Services

Customer Relationship Establishment & Business Opportunity Expansion Use customer\’s language to start conversations, gain customer trust, mining product and technology needs, and form effective business opportunities. Carry out Secondary Development for existing customers, provide customers with experience upgrades in services, operational cooperation and other aspects, and promote resource expansion. Regularly contact existing and potential customers to keep abreast of key information such as customers\’ business plans and budgets, supplier status, organizational structure, and technical environment. Based on the understanding of the customer\’s industry and business background, help the customer to understand the technical value of Alibaba Cloud\’s products such as Apsara Stack, seven major products, AI/Intelligent Computing Service,etc.,or with the support of Solutions Architect, independently explain the solutions matching the customer\’s business scenarios to customers, and clearly communicate the competitiveness of Alibaba Cloud product solutions and the business value that can be created for customers. Decision-Making Promotion & Business Opportunity Conversion Through the use of a series of sales strategies, such as communication and influence, business offer, etc., to convert business opportunities, achieve results, and realize a win-win situation with customers. Business Support Provide customers with full lifecycle support, integrate all resources to ensure project landing, detect and resolve of product usage problems. 5+ years of cloud computing related industry, experience in selling Public Cloud, to B/G sales and pre-sales related working experience. • Extensive experience in selling software products, Paas tier products is preferred; Independently visit head customer CTO/customer project leader to complete effective business and technical communication, influence and accelerate decision-making. • Control the pace of negotiations and independently complete project negotiations to obtain targeted results. • Understand customer\’s business and digital transformation needs, diagnose customer\’s technical problems in specific business scenarios and provide competitive solutions. • Understand the technological evolution of related field, compare the similarities and differences in the technical characteristics of similar products, and answer regular questions about products on the technological development trends and technical characteristics. • Possess a good service awareness, can follow up on customer\’s issues to the end, effectively help customers solve problems, and ensure customer satisfaction.