Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Join us as a TMS Solutions Analyst, bridging operations and software for global transport management.
- Company: DP World leads the future of global trade, connecting people and businesses across 79 countries.
- Benefits: Enjoy remote work, competitive pay, and a culture that fosters personal growth and innovation.
- Why this job: Be part of a diverse team shaping the future of supply chains and making a real-world impact.
- Qualifications: Ideal candidates have TMS experience, strong communication skills, and a background in logistics or supply chain.
- Other info: Willingness to travel up to 25% globally is required; additional languages are a bonus.
The predicted salary is between 28800 - 48000 £ per year.
We are currently recruiting for a TMS Solutions Analyst at DP World. Our successful candidate will be the bridge between our operational requirements and our software. You will take charge of configuring, supporting, and managing Transport Management System (TMS) solutions across Contract Logistics and Control Tower operations. Ensure the successful delivery of new business implementations and change requests, while maintaining high standards of service and system performance. Report directly to the Technology Lead and play a key role in shaping global transport management capabilities.
Location: Remote working in the UK with occasional travel to London
Hours: Full-time, 40 hours per week (Mon–Fri)
About the Role
We have an exciting opportunity at DP World within our EU Technology team. We are recruiting a TMS Solutions Analyst to support and deliver transport management services across a range of customer accounts and new business launches globally.
How You Will Contribute
- Change Management
- Assess and analyse change requests from internal and external customers.
- Document requirements and coordinate with software suppliers for estimates and delivery.
- Review and approve functional and technical statements of work.
- Create and execute test plans, manage defect resolution, and coordinate deployments in line with change management policies.
- Technical Support
- Provide first-line IT support for TMS-related issues.
- Liaise with TMS software providers and internal service desks to resolve incidents.
- Conduct root cause analysis and ensure timely communication and resolution of support tickets.
- Participate in an on-call rota for priority support.
- New Business Solution Design
- Contribute to solution design and cost modelling for new customer opportunities.
- Present technical product information during RFQ processes and customer workshops.
- Define assumptions, deliverables, and scope for new business launches.
- Collaboration
- Work closely with cross-functional teams including PMO, IT Solutions, Infrastructure, Security, and Integration teams.
- Support global and regional operations with TMS expertise and coordination.
What You Will Bring
- Qualifications
- TMS software training or certification is a plus.
- Strong communication and coordination skills.
- Analytical mindset with a focus on continuous improvement.
- Experience
- Background in logistics, transport, or supply chain.
- Experience with TMS or WMS systems and working with geographically dispersed teams.
- Exposure to global solution design and third-party SaaS provider management.
- Skills
- Excellent written and verbal communication.
- Strong problem-solving and critical thinking.
- Detail-oriented and results-driven.
- Proficient in Microsoft Office Suite and familiar with SDLC and enterprise IT solutions.
- Willingness to travel up to 25% globally.
- Fluent in English; additional languages are a bonus.
Compensation
DP World offers exciting and challenging roles within a growing international organization. We strive to hire and develop the right people, locally and globally, stimulating personal growth and self-development within an informal atmosphere. We offer a market-competitive compensation package.
Solutions Analyst employer: DP World
Contact Detail:
DP World Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Solutions Analyst
✨Tip Number 1
Familiarise yourself with Transport Management Systems (TMS) and their functionalities. Understanding how TMS solutions work will help you articulate your insights during interviews and demonstrate your analytical mindset.
✨Tip Number 2
Network with professionals in the logistics and supply chain industry. Engaging with others who have experience in TMS can provide valuable insights and potentially lead to referrals, which can significantly boost your chances of landing the job.
✨Tip Number 3
Prepare to discuss change management processes in detail. Since the role involves assessing and analysing change requests, being able to share examples of how you've successfully managed similar situations in the past will set you apart from other candidates.
✨Tip Number 4
Showcase your problem-solving skills through real-life scenarios. Be ready to explain how you've tackled technical issues or improved system performance in previous roles, as this aligns closely with the responsibilities of a TMS Solutions Analyst.
We think you need these skills to ace Solutions Analyst
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in logistics, transport, or supply chain management. Emphasise any experience with TMS or WMS systems, as well as your analytical skills and problem-solving abilities.
Craft a Compelling Cover Letter: In your cover letter, explain why you are interested in the Solutions Analyst role at DP World. Mention specific aspects of the job description that resonate with you and how your background aligns with their needs.
Showcase Your Technical Skills: Highlight your proficiency in Microsoft Office Suite and any TMS software training or certification you possess. Discuss your familiarity with SDLC and enterprise IT solutions to demonstrate your technical capabilities.
Demonstrate Communication Skills: Since strong communication is key for this role, provide examples in your application of how you've effectively communicated with cross-functional teams or resolved issues in previous positions.
How to prepare for a job interview at DP World
✨Understand the Role
Make sure you thoroughly understand the responsibilities of a TMS Solutions Analyst. Familiarise yourself with transport management systems and how they integrate with logistics operations. This will help you answer questions confidently and demonstrate your knowledge.
✨Showcase Your Analytical Skills
Since the role requires an analytical mindset, prepare to discuss examples from your past experiences where you've successfully assessed and analysed change requests or solved complex problems. Highlight your critical thinking abilities.
✨Prepare for Technical Questions
Expect technical questions related to TMS software and its functionalities. Brush up on your knowledge of software configurations, support processes, and any relevant certifications you may have. Being well-prepared will show your commitment to the role.
✨Demonstrate Communication Skills
As the position involves collaboration with various teams, be ready to showcase your communication skills. Prepare to discuss how you've effectively coordinated with cross-functional teams in the past and how you handle conflict or misunderstandings.
