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- Tasks: Lead ticketing operations, manage teams, and monitor performance metrics.
- Company: Join a well-established entertainment business with multiple venues.
- Benefits: Competitive salary and opportunities for professional growth.
- Why this job: Be part of a dynamic team shaping the future of ticketing in entertainment.
- Qualifications: Strong leadership skills and experience in financial management required.
- Other info: Full-time role with a focus on collaboration and strategic execution.
The predicted salary is between 78000 - 122000 £ per year.
Forsyth Barnes have partnered with an established entertainment business with multiple venues seeking a dynamic Ticketing Director to lead and develop its ticketing operations.
- Lead the ticketing, box office, customer service, and group sales functions across all venues.
- Manage and support departmental heads.
- Monitor performance through KPIs such as ticket sales, revenue streams, and customer satisfaction.
- Work closely with senior teams across data, marketing, and new business to ensure cohesive strategy execution.
- Ensure compliance with industry standards, legal contracts, and data/privacy regulations.
- Lead budgeting, forecasting and financial planning for the ticketing function.
Strong leadership and people management skills, with a collaborative mindset. Commercially minded with experience in financial oversight, forecasting, and budget management.
Director of the Executive Office employer: Forsyth Barnes
Contact Detail:
Forsyth Barnes Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Director of the Executive Office
✨Tip Number 1
Network with professionals in the entertainment industry, especially those who have experience in ticketing and box office management. Attend industry events or join relevant online forums to connect with potential colleagues and learn about the latest trends.
✨Tip Number 2
Familiarise yourself with the latest ticketing software and technologies used in the industry. Being knowledgeable about these tools can give you an edge during interviews and demonstrate your commitment to staying current in the field.
✨Tip Number 3
Prepare to discuss your leadership style and how you've successfully managed teams in the past. Highlight specific examples of how you've improved ticket sales or customer satisfaction through effective team management.
✨Tip Number 4
Research the company thoroughly, including its venues and ticketing operations. Understanding their unique challenges and opportunities will allow you to tailor your approach and show how you can contribute to their success.
We think you need these skills to ace Director of the Executive Office
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in ticketing operations, leadership roles, and financial management. Use specific examples that demonstrate your ability to meet KPIs and manage teams effectively.
Craft a Compelling Cover Letter: In your cover letter, express your passion for the entertainment industry and detail how your skills align with the responsibilities of the Ticketing Director role. Mention your experience in managing customer service and sales functions.
Highlight Leadership Experience: Emphasise your leadership and people management skills throughout your application. Provide examples of how you've successfully led teams and collaborated with other departments to achieve strategic goals.
Showcase Financial Acumen: Demonstrate your experience with budgeting, forecasting, and financial planning in your application. Include specific achievements related to revenue growth or cost management to showcase your commercial mindset.
How to prepare for a job interview at Forsyth Barnes
✨Showcase Your Leadership Skills
As a Ticketing Director, strong leadership is crucial. Be prepared to discuss your experience in managing teams and how you've successfully led projects in the past. Use specific examples to illustrate your collaborative mindset and ability to support departmental heads.
✨Understand the Financial Aspects
Since the role involves budgeting and financial planning, brush up on your financial oversight skills. Be ready to talk about your experience with forecasting and budget management, and how you’ve used KPIs to monitor performance in previous roles.
✨Demonstrate Industry Knowledge
Familiarise yourself with the entertainment industry standards and regulations, especially regarding data privacy and legal contracts. Showing that you understand these aspects will demonstrate your readiness to ensure compliance in the ticketing function.
✨Prepare for Strategic Discussions
The role requires working closely with senior teams across various functions. Think about how you can contribute to cohesive strategy execution. Prepare to discuss how you’ve collaborated with marketing, data, and new business teams in the past to achieve common goals.
