Audio Visual Technician

Job Title: AV Technician

Location: 5* Hotel Venues

Salary: Competitive + Overtime + Benefits

Contract: Full-time, Permanent

Availability: Flexibility required – early mornings, evenings & weekends

About the Role

We are seeking a highly motivated and professional AV Technician to join our on-site team, delivering exceptional audiovisual services at two of London’s most prestigious 5-star hotels.

In this customer-facing role, you’ll be responsible for the seamless setup, operation, and breakdown of AV equipment across a wide variety of events. This is a hands-on position where your technical knowledge, hospitality mindset, and attention to detail will ensure every event meets luxury standards.

Key Responsibilities

AV & Technical Duties

• Set up and operate AV equipment daily at hotel venues.
• Carry the duty technician DECT phone and respond promptly to calls.
• Ensure equipment is correctly prepared, delivered, installed, and derigged.
• Maintain clean, organised sales desks and storage rooms.
• Track and manage stock levels of consumables and equipment.
• Perform basic maintenance and repairs, or arrange third-party servicing as needed.
• Support with cross-hiring and transport of equipment, including loading/unloading vehicles.
• Accurately handle event admin, inventory reporting, and kit security.

Customer Service

• Always present a professional and polished appearance.
• Deliver outstanding 5-star service to hotel staff, clients, and event guests.
• Build strong working relationships with hotel partners and clients.
• Proactively greet clients before meetings, ensure satisfaction with AV setup, and provide training on basic equipment use.
• Represent our company with a “can-do” attitude and solutions-first approach.

Sales & Revenue Support

• Actively upsell AV services where appropriate.
• Attend client meetings, site visits, and production briefings in the absence of account managers.
• Communicate any onsite equipment changes or additions to sales teams for prompt action.
• Support basic quote generation and billing using RentalWorks when required.

About You

Skills & Attributes

• Technically proficient in AV equipment (audio, video, projection, lighting).
• Excellent verbal and written communication skills.
• Well-organised with strong time management and prioritisation.
• A proactive, hands-on approach to solving problems.
• High level of professionalism and a team player attitude.
• Physically able to lift/move equipment up to 25kg and comfortable with active, on-your-feet work.

Experience

• Previous AV experience in hospitality, live events, or corporate environments.
• Experience in 4- or 5-star hotels or luxury venues is a distinct advantage.
• Familiarity with RentalWorks or similar AV inventory systems is desirable.

Flexibility

• Willing and able to work varied shifts including early mornings, late evenings, weekends, and occasional overnights.

What We Offer

• Competitive salary + overtime
• Opportunity to work at two iconic London hotels
• Full training and development opportunities
• Friendly and supportive team culture
• The chance to play a key role in delivering high-profile, high-quality events

How to Apply

Interested in joining our world-class AV team?

Send your CV and a brief cover letter to stephanie@prosperointegrated.com explaining why you\’re the right fit for this role.