Neighbourhood Manager

MMP Consultancy is looking to recruit a Neighbourhood Manager to join a Social Housing Contractor based in Oxfordshire.\\n\\nAs a Neighbourhood Manager you'll play a crucial role in delivering exceptional neighbourhood management across a diverse portfolio of residential and mixed tenured buildings. Your work will directly enhance the safety, wellbeing and satisfaction of our residents, while ensuring compliance with all regulations. From conducting estate inspections and managing building safety, to handling tendency issues like Noise Complaints and safeguarding, you'll be at the forefront of creating vibrant, thriving communities.\\n\\nResponsibilities:\\n\\nConduct estate, scheme, and property inspections to maintain high standards of safety and cleanliness.\\nSupport residents with tenancy management issues such as noise complaints, disputes, and safeguarding concerns.\\nWork closely with internal departments and external partners to address building maintenance and safety.\\nEngage with residents through regular communication, ensuring their concerns are heard and acted upon.\\nProvide tailored support to vulnerable individuals and families, ensuring their needs are met.\\nGather feedback from residents to continually improve services and ensure satisfaction.\\nRepresent the company in external meetings, attend court proceedings, and support residents through various issues.Skills:\\n\\nExperience dealing with tenancy matters, like noise or neighbour concerns, and you're either familiar with housing policies and regulations or open to learning as you go.\\nSolving problems and can explain things clearly, in a way that makes sense to everyone.\\nConfident using tools like Outlook, Word, and Excel, and you pick up new systems quickly.\\nPay attention to detail, especially when it comes to keeping information accurate and up to date.\\nComfortable working in a fast-paced environment, where priorities can change quickly, and you're able to stay organised while juggling multiple tasks at once