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- Tasks: As a Service Engineer, you'll deliver top-notch customer service and manage technical tasks.
- Company: Join a dynamic team focused on growth and making a positive impact in the industry.
- Benefits: Enjoy competitive pay, overtime options, attendance bonuses, and company perks like a van and tablet.
- Why this job: This role offers hands-on experience, a supportive culture, and the chance to make a real difference.
- Qualifications: You need at least 1 year of experience in electrical or mechanical engineering and a clean driving licence.
- Other info: Training includes travel across the UK with all expenses covered for the first 8 weeks.
The predicted salary is between 28000 - 35000 £ per year.
Service Engineer Join us in making a positive impact within the business, with growth being a huge priority for the team! Where: Canterbury Hours: Full-time with overtime available Salary: £28,000 – £35,000 with O.T.E of £50k plus Who can apply: 1 year minimum experience in electrical engineering/mechanical or experience within wastewater/water industry. The Service Engineer is a very responsible customer-facing role that requires a great deal of communication and technical ability, as well as a sound understanding of customer care and the systems operated by the company. The Service Engineer is responsible for the safe and timely delivery of work allocated to them and reporting back as directed by company procedures that work has been completed satisfactorily and to the satisfaction of the customer and the company. Benefits Saturday (Optional Overtime) 1.5x Sunday x2 Overnight if required – £35 per night payment (this is not for food) £100 per month attendance bonus for full attendance. Up to additional £100 per month on additional sales leads bonus. During the first 8 weeks, they will be required to travel and stay in locations in the UK to accommodate training; hotels and food are paid for by the business. Company van and Tablet Leave: 33 days (including bank holidays) Pension: 5% Kingspan smart save (discounts). Tasks Carry out monthly stock takes on van stock or stock at stored lockups Deliver good customer service at all times, including service plans and upgrade options Obtain tasks using PDA Software as provided and trained to use Carry out risk assessments on each job as required Report and carry out any other requests required of your line manager. Experience & Qualifications 1 year minimum experience in electrical/mechanical engineering Hold a clean driving license IT Literate, especially on Microsoft products Proven ability to fault find in multiple different environments For more information, call Faye on 07754551601 or email. #J-18808-Ljbffr
Contact Detail:
Everpool Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Engineer
✨Tip Number 1
Familiarise yourself with the specific systems and technologies used in the wastewater and water industry. This knowledge will not only help you during interviews but also demonstrate your genuine interest in the role.
✨Tip Number 2
Brush up on your customer service skills, as this role is heavily customer-facing. Think of examples from your past experiences where you successfully resolved customer issues or improved their experience.
✨Tip Number 3
Prepare to discuss your technical abilities in detail. Be ready to explain how you've approached fault-finding in previous roles, as this will be crucial for demonstrating your problem-solving skills.
✨Tip Number 4
Network with professionals in the electrical and mechanical engineering fields. Attend relevant events or join online forums to connect with others who may provide insights or referrals for the Service Engineer position.
We think you need these skills to ace Service Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in electrical or mechanical engineering, especially any work related to the wastewater or water industry. Use specific examples to demonstrate your technical abilities and customer service skills.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for the role of Service Engineer. Mention your understanding of customer care and how your previous experiences align with the responsibilities outlined in the job description.
Highlight Relevant Skills: In your application, emphasise your IT literacy, particularly with Microsoft products, and your proven ability to fault find in various environments. These skills are crucial for the role and should be clearly stated.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is essential for a customer-facing role like this one.
How to prepare for a job interview at Everpool
✨Showcase Your Technical Skills
As a Service Engineer, you'll need to demonstrate your technical abilities. Be prepared to discuss specific projects or experiences where you successfully solved electrical or mechanical issues, especially in the wastewater or water industry.
✨Emphasise Customer Service Experience
Since this role is customer-facing, highlight any previous experience in customer service. Share examples of how you've effectively communicated with clients and ensured their satisfaction, as this will be crucial for the position.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills in real-world scenarios. Think about situations where you had to conduct risk assessments or manage unexpected challenges during a job, and be ready to explain your thought process.
✨Familiarise Yourself with Company Procedures
Research the company's procedures and values before the interview. Understanding their approach to customer care and safety will help you align your answers with what they prioritise, showing that you're a good fit for their team.
