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- Tasks: Provide flexible support to young people at risk of homelessness across various accommodation services.
- Company: Join a charity dedicated to preventing homelessness and empowering young people towards independence.
- Benefits: Enjoy flexible shifts, competitive pay, and the chance to make a real difference in your community.
- Why this job: Be part of a passionate team that values inclusion, dignity, and empowerment for vulnerable youth.
- Qualifications: Experience in youth work or related support roles is essential; strong communication skills are a must.
- Other info: This role offers ad hoc shifts, perfect for students seeking meaningful work alongside their studies.
Looking for flexible work where you can make a real difference? Join a team delivering high-quality support to young people at risk of homelessness.
Position: Bank Worker
Location: Durham
Hours: Flexible shifts available
Salary: £12.24 per hour
Closing Date: Wednesday 18th June, 2025
About the Role
As a Bank Support Worker, you'll work flexibly to provide ad hoc cover in the absence of permanent staff across a range of accommodation services. You'll ensure the safety, wellbeing and positive progression of young people by offering practical and emotional support, housing management, and administrative duties. Whether it's a one-off shift or regular cover, you'll be a vital part of a dedicated team helping young people move towards independence and a positive future.
Key Responsibilities:
- Ensure the service is welcoming, safe and well-managed, adhering to safeguarding and health & safety protocols.
- Provide high-quality, person-centred support to young people in accommodation services.
- Respond to residents' needs sensitively and respectfully, promoting trust and empowerment.
- Maintain accurate records including log books, incident reports, and resident files.
- Liaise with external agencies including local authorities and benefits agencies.
- Assist residents in maintaining their accommodation and managing tenancy obligations.
- Collect service charges and manage petty cash in line with organisational procedures.
- Collaborate effectively with colleagues, including handing over key information at shift changes.
- Maintain cleanliness and encourage residents' participation in shared responsibilities.
About You
We're looking for someone who:
- Has experience working in homelessness, youth work or a related support environment (paid or voluntary).
- Understands the needs of young people facing homelessness and how to support them effectively.
- Communicates clearly and compassionately, with strong listening and writing skills.
- Can stay calm and professional in challenging situations.
- Is confident in using basic IT systems and maintaining accurate records.
- Is flexible and committed to providing high-quality, values-driven support.
- Aligns with the charity's values and approach to inclusion, dignity, and empowerment.
About the Organisation
The charity delivers a wide range of support and housing services for young people and adults at risk of homelessness. They specialise in the provision of services that prevent homelessness, increase the resilience of those they work with and energise opportunities for employment, education, training and volunteering in the communities they work within. The organisation reaches from Newcastle to London, Greater Manchester to Sheffield and Kent.
Other roles you may have experience of could include: Relief Worker, Youth Support Worker, Homelessness Support Worker, Hostel Worker, Night Worker, Project Worker, Care Worker, Keyworker, Floating Support Worker, Housing Support Worker.
Bank Worker employer: Depaul UK
Contact Detail:
Depaul UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Bank Worker
✨Tip Number 1
Familiarise yourself with the specific challenges faced by young people at risk of homelessness. Understanding their needs will help you demonstrate your empathy and ability to provide effective support during interviews.
✨Tip Number 2
Network with professionals in the field of youth work and homelessness support. Attend local events or join online forums to connect with others who can provide insights or even refer you to opportunities within the organisation.
✨Tip Number 3
Prepare for situational questions that may arise during the interview. Think about how you would handle various scenarios involving young people, showcasing your problem-solving skills and ability to remain calm under pressure.
✨Tip Number 4
Research the charity's values and mission thoroughly. Be ready to discuss how your personal values align with theirs, as this will show your commitment to their cause and enhance your chances of standing out as a candidate.
We think you need these skills to ace Bank Worker
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and requirements. Tailor your application to highlight your relevant experience in homelessness or youth work.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your experience, skills, and qualifications related to the role. Emphasise any previous work with young people or in support environments.
Write a Strong Cover Letter: In your cover letter, express your passion for supporting young people and your understanding of their needs. Use specific examples from your experience to demonstrate how you align with the charity's values.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Depaul UK
✨Understand the Role
Make sure you thoroughly understand the responsibilities of a Bank Worker. Familiarise yourself with the key tasks such as providing person-centred support and maintaining accurate records. This will help you demonstrate your knowledge during the interview.
✨Showcase Relevant Experience
Be prepared to discuss your previous experience in homelessness, youth work, or related fields. Highlight specific examples where you've made a positive impact on young people's lives, as this will resonate well with the interviewers.
✨Demonstrate Compassionate Communication
Since the role requires clear and compassionate communication, practice articulating your thoughts clearly. Use examples that showcase your listening skills and ability to respond sensitively to challenging situations.
✨Align with the Organisation's Values
Research the charity's values and approach to inclusion, dignity, and empowerment. Be ready to discuss how your personal values align with theirs, as this will show your commitment to their mission and enhance your fit for the role.
