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- Tasks: Manage order processing and ensure smooth supply chain operations.
- Company: Join a well-established business in Kettering with a strong reputation.
- Benefits: Enjoy flexible working hours, potential hybrid options, and 23 days holiday.
- Why this job: Perfect for detail-oriented individuals who thrive in fast-paced environments and value customer service.
- Qualifications: GCSE 5+ in English and Maths, basic MS Office skills, and relevant experience required.
- Other info: Debbie Burbage Recruitment promotes equal opportunities and values diversity.
Are you an organised and detail-oriented administrator with experience in sales administration? Our client, a well-established business in Kettering, is seeking a Sales administrator to join their team on a permanent basis. This role offers a dynamic opportunity to manage order processing, liaise with customers and logistics providers, and ensure smooth supply chain operations. If you thrive in a fast-paced environment and are looking for a role that values communication, problem-solving, and customer service, we would love to hear from you.
Key Responsibilities:
- Receiving and processing of orders, including EDI and manual orders, and dealing with order fulfilment issues
- Maintaining effective communication with the customer on order fulfilment
- Processing of invoices and resolution of invoice queries
- Effective management of and communication with logistics companies, and reporting back
- Investigating and resolving delivery discrepancies, including raising credit notes where appropriate
- Periodic reporting as required by the contract
- Production of month end stock reconciliation and adjustments reporting
Core Competencies:
- Attention to detail
- Ability to work to deadlines & managing conflicting priorities
- Effective communication - internally and externally
- Ability to interface at all levels
- Supportive of colleagues
- Commitment to the delivery of customer service excellence
- Reliable IT literate
Experience and Skill Requirements:
- Good literacy and numeracy skills (equivalent to GCSE 5+ in English and Maths)
- Working knowledge in basic use of MS Office
- Relevant experience of a similar role covering most of the same areas
- Good PC skills
- Experience of using MS Excel in an Operations role
- Proactive
Remuneration:
- Salary: Up to £24,500 per annum depending on experience
- Hours: Full or Part Time Monday to Friday
- Future potential hybrid working
- Holidays: 23 days plus statutory days (can buy and sell holiday)
- Other Benefits: other additional benefits
Debbie Burbage Recruitment is committed to equal opportunities and diversity. Candidates with equivalent qualifications and more or less experience can apply. We are a member of the Recruitment and Employment Confederation (REC) and are acting as an Employment Agency in relation to this vacancy.
By applying to this vacancy, you are consenting to Debbie Burbage Recruitment making contact with you and processing your data in line with our Privacy Policy under GDPR (General Data Protection Regulations).
Contact Detail:
Debbie Burbage Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Administrator
✨Tip Number 1
Familiarise yourself with the specific software and tools mentioned in the job description, especially MS Office and Excel. Being able to demonstrate your proficiency in these applications during the interview can set you apart from other candidates.
✨Tip Number 2
Prepare examples of how you've effectively managed order processing or resolved customer queries in previous roles. Having concrete examples ready will showcase your problem-solving skills and attention to detail, which are crucial for this position.
✨Tip Number 3
Research the company and its supply chain operations. Understanding their business model and challenges can help you tailor your responses in the interview, showing that you're genuinely interested in contributing to their success.
✨Tip Number 4
Practice your communication skills, as effective communication is a core competency for this role. Consider role-playing common scenarios you might encounter, such as liaising with logistics providers or handling customer inquiries, to build your confidence.
We think you need these skills to ace Sales Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in sales administration. Focus on your organisational skills, attention to detail, and any specific software you’ve used, especially MS Office and Excel.
Craft a Compelling Cover Letter: Write a cover letter that showcases your communication skills and problem-solving abilities. Mention how your previous experiences align with the responsibilities listed in the job description.
Highlight Relevant Skills: In your application, emphasise your ability to manage conflicting priorities and work to deadlines. Provide examples of how you've successfully communicated with customers and logistics providers in past roles.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at Debbie Burbage Recruitment
✨Showcase Your Organisational Skills
As a Sales Administrator, being organised is key. Prepare examples from your past experiences where you successfully managed multiple tasks or projects simultaneously. This will demonstrate your ability to handle the fast-paced environment they are looking for.
✨Communicate Effectively
Effective communication is crucial in this role. Be ready to discuss how you've maintained clear communication with customers and logistics providers in previous positions. Highlight any specific instances where your communication skills helped resolve issues.
✨Demonstrate Problem-Solving Abilities
Prepare to share examples of how you've tackled challenges in order processing or invoice discrepancies. Employers appreciate candidates who can think on their feet and find solutions quickly, so be sure to highlight your proactive approach.
✨Familiarise Yourself with Relevant Software
Since the role requires good PC skills and knowledge of MS Excel, brush up on these tools before the interview. Be prepared to discuss your experience with them and how you've used them to improve efficiency in your previous roles.
