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- Tasks: Help clients implement ITSM solutions and improve their service management processes.
- Company: Join iService Solutions, a UK leader in global Service Management implementation.
- Benefits: Enjoy flexible working hours and the option to work from home.
- Why this job: Be part of a passionate team transforming service management with cutting-edge technology.
- Qualifications: Experience in ITSM software and a passion for technology are essential.
- Other info: This is a permanent, full-time role with competitive salary up to £40,000.
The predicted salary is between 24000 - 40000 £ per year.
ITSM Software Consultant Permanent, full time (flexible) Location: WFH/visits to customers sites Salary: up to £40,000 pa (depending on experience) Transforming Service Management Our client, iService Solutions are UK-based company that specialises in Service Management implementation on the global stage. Everything they do is underpinned by a passion for workflow and technology, coupled with long term, honest and open relationships with their customers. They are experts in the design, execution, configuration and support of Helpdesk, IT and Enterprise Service Management as well as Asset Management Solutions. Due to their continued growth, they are now looking for a resourceful and creative ITSM Software Consultant to join their busy team. ITSM Software Consultant , the role: Working directly with the customers to understand their needs – building relationships and managing their expectations Proposing solutions and delivering best practise to clients business problems Leading the technical delivery (configuration) of customers HaloITSM implementations Preparing and running functional design workshops including the creation of design specifications based on out of the box functionality and customer requirements Challenging customer requirements where necessary
ITSM Software Consultant employer: Pure Human Resources
Contact Detail:
Pure Human Resources Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land ITSM Software Consultant
✨Tip Number 1
Familiarize yourself with the latest ITSM tools and technologies. Being knowledgeable about popular platforms like ServiceNow or Jira Service Management can set you apart from other candidates.
✨Tip Number 2
Network with professionals in the ITSM field. Attend webinars, join relevant LinkedIn groups, and connect with current employees at iService Solutions to gain insights and potentially get referrals.
✨Tip Number 3
Showcase your problem-solving skills during interviews. Prepare examples of how you've successfully implemented ITSM solutions or improved service management processes in previous roles.
✨Tip Number 4
Research iService Solutions thoroughly. Understand their values, recent projects, and client base so you can tailor your conversation and demonstrate your genuine interest in their work.
We think you need these skills to ace ITSM Software Consultant
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the ITSM Software Consultant position. Understand the key responsibilities and required skills, so you can tailor your application accordingly.
Highlight Relevant Experience: In your CV and cover letter, emphasize your experience with Service Management and any relevant technologies. Use specific examples that demonstrate your expertise and how it aligns with the company's needs.
Craft a Compelling Cover Letter: Write a personalized cover letter that showcases your passion for workflow and technology. Explain why you are interested in working with iService Solutions and how you can contribute to their mission.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Pure Human Resources
✨Understand ITSM Fundamentals
Make sure you have a solid grasp of IT Service Management principles. Be prepared to discuss frameworks like ITIL and how they apply to real-world scenarios.
✨Showcase Your Technical Skills
Highlight your experience with relevant software tools and technologies. Be ready to provide examples of how you've successfully implemented or improved service management processes in previous roles.
✨Demonstrate Problem-Solving Abilities
Prepare to discuss specific challenges you've faced in past projects and how you overcame them. This will show your analytical skills and ability to think on your feet.
✨Ask Insightful Questions
Prepare thoughtful questions about the company's approach to service management and their future goals. This demonstrates your genuine interest in the role and helps you assess if it's the right fit for you.
